Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4 out of 5
4.4
(87,418 Reviews)
Open Ratings Snapshot
Rating breakdown 87,418 reviews
5 Stars
64,921
4 Stars
9,620
3 Stars
4,255
2 Stars
2,721
1 Star
5,901
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Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
4 out of 5
4
Turbo tax easy to use
on September 28, 2025
Posted by: Augirl
from Alabama
Easy to use and helpful information and it’s quick
Response from turbotax.intuit.comBy TurboTax Care TeamOctober 27, 2025
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
Glad it’s over
on September 27, 2025
Posted by: Anonymous
from Pa
Had no involvement with any TurboTax representaives
Response from turbotax.intuit.comBy TurboTax Care TeamOctober 27, 2025
Thanks for choosing TurboTax! We truly value your feedback and will use it to help make our service even better for you and others.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3 out of 5
3
Just take the return
on September 25, 2025
Posted by: Lb96
Fees keep going up. Ridiculous. At this point youre just paying them your whole return. For the actual working class its complete garbage.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
MnEhh...
on September 24, 2025
Posted by: Kaii vX
Free They Seyy, Do All The WerkK, And They Still Tax You....... For What Exaktly? Your Inside Konnektion? I'd Seynd Them Direktly to The IRS Myself, iF They'd Taughtt Us How. Beytter Yett, I'd Ratherr Justt Keep The Moneyy I'd Worked Har Fer To Myself,, Konsidering The People I'd Love And Have Aeh Love Fer Atleastt..... Be Building Aeh Treehouse Iyn Unclaimed Waters 200 Years From Now........ ♡' 😮‍💨🤙
Response from turbotax.intuit.comBy TurboTax Care TeamSeptember 30, 2025
We really appreciate your positive review and honest feedback. While we’re glad our service met your expectations, we understand your concerns about the cost. Your input helps us continue improving and finding ways to offer even more value.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1 out of 5
1
0 help
on September 24, 2025
Posted by: Ugh2025
from Louisville, Kentucky
I paid for this service and have no way to print my returns to mail in without paying more.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Turbo Tax in fact is Awesome!
on September 23, 2025
Posted by: angmeister
from Wellington, cO
I needed to file a W-2c, talk about nerve-racking!
Response from turbotax.intuit.comBy TurboTax Care TeamSeptember 27, 2025
Thank you for trusting TurboTax with your filing! Your input means a lot to us, and we’re committed to using it to improve your experience.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
turbotax rocks
on September 22, 2025
Posted by: vince08
from California
Turbotax is very smooth and makes it easy! Very accurate!
Response from turbotax.intuit.comBy TurboTax Care TeamSeptember 30, 2025
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
TurboTax is awesome
on September 21, 2025
Posted by: Cort15
from Queens Village New York
It's always a good experience. I would continue using this format forever
Response from turbotax.intuit.comBy TurboTax Care TeamSeptember 27, 2025
Thanks for choosing TurboTax! We truly value your feedback and will use it to help make our service even better for you and others.
Written by a customer while visiting turbotax.intuit.com
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