Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,418 Reviews)
Rating breakdown 87,418 reviews
5 Stars
64,921
4 Stars
9,620
3 Stars
4,255
2 Stars
2,721
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
TurboTax slays
on September 30, 2025
Posted by: Donkeykongdk
from Florida
So awesome I literally love how easy it is. To file my taxes every year!
Response from turbotax.intuit.comBy TurboTax Care Team, October 27, 2025
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Highly Recommend TurboTax
on September 30, 2025
Posted by: Tiroma
from GA
TurboTax was easy to use, and it helped to know that there was help along the way if needed. Highly recommend!
Response from turbotax.intuit.comBy TurboTax Care Team, October 27, 2025
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Love Turbo Tax
on September 30, 2025
Posted by: Mari Exitosa
from Miami Florida
I really LOVE Turbo Tax. Its very friendly. If I only new how easy was it from years ago.
Im very happy
Im very happy
Response from turbotax.intuit.comBy TurboTax Care Team, October 27, 2025
We love to hear that the platform is easy to use! We’re committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Gator27
on September 30, 2025
Posted by: Gator27
from AUGUSTA Georgia
It was nice and helpful it really was easy to understand.
Response from turbotax.intuit.comBy TurboTax Care Team, October 27, 2025
We love to hear that the platform is easy to use! We’re committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Free?
on September 29, 2025
Posted by: Mattarino
from Indiana
Being forced to spend money. Says free but doesn't mean it. So you have to go with whatever they're requiring.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, September 29, 2025
We really appreciate your positive review and honest feedback. While we’re glad our service met your expectations, we understand your concerns about the cost. Your input helps us continue improving and finding ways to offer even more value.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Taxes
on September 29, 2025
Posted by: Jojomojo47
from Kansas
Guidance, accuracy, compatibility, features, interface.
Response from turbotax.intuit.comBy TurboTax Care Team, September 29, 2025
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
very helpful
on September 29, 2025
Posted by: Roccodad
from ca
usage of program is easy. Having problem getting returns excepted by IRS.
Response from turbotax.intuit.comBy TurboTax Care Team, September 29, 2025
Thanks for reaching out with your feedback, and we appreciate you taking the time to share your concerns. Your input helps us continue to improve.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
too expensive
on September 28, 2025
Posted by: Cody122365
from illinois
easy to file my taxes but the cost is outrageous!! I picked the free version all the way through but still expensive! $119 to file. wow
Written by a customer while visiting turbotax.intuit.com