Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,418 Reviews)
Rating breakdown 87,418 reviews
5 Stars
64,921
4 Stars
9,620
3 Stars
4,255
2 Stars
2,721
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Turbo Tax works great.
on October 12, 2025
Posted by: C Ray N
from Texas
Excellent software. Very easy to navigate. Highly recommend.
Response from turbotax.intuit.comBy TurboTax Care Team, October 26, 2025
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Divya Sai
on October 12, 2025
Posted by: Pentyala
from NEW JERSEY
Easy to use. No complainants to report. A bit expensive
Response from turbotax.intuit.comBy TurboTax Care Team, October 26, 2025
Thank you for your feedback. We're glad that you had a good experience with TurboTax! We understand that pricing is a concern, and we’re always working to ensure that the value of our service exceeds your expectations.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Helpful for new user
on October 12, 2025
Posted by: Bailey2020
from IL
I like the step-by-step instructions and it was helpful for a first-time user.
Response from turbotax.intuit.comBy TurboTax Care Team, October 26, 2025
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
good
on October 12, 2025
Posted by: 20225
from ky
easy to navigate and explain will suggest to friends
Response from turbotax.intuit.comBy TurboTax Care Team, October 26, 2025
We love to hear that the platform is easy to use! We’re committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Needs work for foreign residents.
on October 12, 2025
Posted by: RebeccaMEN
from NY
Difficult to use as a U.S. citizen who is a resident in a foreign country. My tax situation is less common and challenging, and I could use more guidance. Although I entered my tax info to the best of my ability, I don't feel confident I didn't make a critical error or that I won't get slapped with fees for accidentally mis-reporting something. Additionally, I couldn't enter my foreign address correctly in one of the fields because of character count limits. There should be more flexibility there.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
NEVER AGAIN
on October 11, 2025
Posted by: Noeezy
from KY
COMPLETELY OVERRATED A ND OVERCHARGES!! I WILL NOT BE USING TURBOTAX AGAIN!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Mr
on October 11, 2025
Posted by: Tommy223355
from Illinois
It was very easy and simple to navigate your way through
Response from turbotax.intuit.comBy TurboTax Care Team, October 26, 2025
We love to hear that the platform is easy to use! We’re committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is way to go!
on October 11, 2025
Posted by: VCHENN
from GA
Always a fan of TurboTax, been using for over 20 years. Easy and well guided experience.
Response from turbotax.intuit.comBy TurboTax Care Team, October 26, 2025
We appreciate the time that you took to share your experience with us! Thank you for choosing TurboTax to be your trusted partner in filing your taxes.
Written by a customer while visiting turbotax.intuit.com