Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,418 Reviews)
Rating breakdown 87,418 reviews
5 Stars
64,921
4 Stars
9,620
3 Stars
4,255
2 Stars
2,721
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Super awesome
on October 13, 2025
Posted by: Eatme2323
from California
They were the best ever they were really helpful super fast glad I went through him
Response from turbotax.intuit.comBy TurboTax Care Team, October 14, 2025
Thanks for choosing TurboTax! We truly value your feedback and will use it to help make our service even better for you and others.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is Awesome
on October 13, 2025
Posted by: Kass68
from Texas
This was an awesome experience. I'm honor to use Turbo Tax.
Pros: I moved
Response from turbotax.intuit.comBy TurboTax Care Team, October 14, 2025
Thank you for trusting TurboTax with your filing! Your input means a lot to us, and we’re committed to using it to improve your experience.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Extra cost for gambling
on October 13, 2025
Posted by: Casino costs more
from Canyon country, Ca
I had to add a casino win this years taxes and I was charged an extra $69 for another form which sucked. Credit karma needs to keep the tax filing on it's site, last year was a mess. Otherwise, awesome service. I've used it for years.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, October 14, 2025
Thanks for your feedback, and for choosing TurboTax to help with filing your taxes! We're pleased to hear that you had a good experience. We understand your concerns about the cost, and want you to know that we’re constantly working to ensure our pricing reflects the value and support we aim to deliver.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Cost more than you said
on October 13, 2025
Posted by: Cost2024
from California
I was disappointed in the cost, It said $59 but cost $123.00 . Your cost is greater than my return. As a elderly person, every penny counts. But, I am sure me complaining won't matter.
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
So easy!
on October 13, 2025
Posted by: Karaya77
from North Carolina
Have used TurboTax for many years, they always make it so easy to file.
Pros: I moved
Response from turbotax.intuit.comBy TurboTax Care Team, October 26, 2025
We love to hear that you trust us with your tax-filing experience. Thank you for letting us be part of your tax journey year after year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Incorrect rejection spot!
on October 13, 2025
Posted by: Jamilynn15
from Ny
My return keeps getting rejected and when brought to the section that is rejecting it doesn’t match the reason for rejection!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
long time user
on October 13, 2025
Posted by: marjiofchickens
from Washington state
I have been using Turbo Tax for years. It’s fast, easy, and accurate. Love it!
Response from turbotax.intuit.comBy TurboTax Care Team, October 26, 2025
Thank you for continuing to file with TurboTax. Your loyalty means a lot to us, and we’re committed to delivering the reliable service you count on.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax has been very good to work with
on October 13, 2025
Posted by: Sumdyljj
from 10177 Jenny Lynn Way
Tiffany was very nice, patient, and helpful. Very happy with her
Response from turbotax.intuit.comBy TurboTax Care Team, October 26, 2025
It’s great to know our tax experts were able to support you through the tax-filing process this year! Thank you for trusting TurboTax with your filing experience.
Written by a customer while visiting turbotax.intuit.com