Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,418 Reviews)
Rating breakdown 87,418 reviews
5 Stars
64,921
4 Stars
9,620
3 Stars
4,255
2 Stars
2,721
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
turbo tax was easy
on October 14, 2025
Posted by: cuzy05
from south carolina
did everything on my own no help. was very easy to use
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, October 26, 2025
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great
on October 14, 2025
Posted by: SeilerJ
from Ohio
It is wonderful. Very easy to use. Will use again.
Response from turbotax.intuit.comBy TurboTax Care Team, October 26, 2025
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
awesome
on October 14, 2025
Posted by: Teridan
from tx
TurboTax made it easy to do return and easy to file.
Response from turbotax.intuit.comBy TurboTax Care Team, October 26, 2025
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Amazing!!!!
on October 14, 2025
Posted by: Boymom171386
from Ca
Amazing experience. Have used for the past 5 years. So easy.
Response from turbotax.intuit.comBy TurboTax Care Team, October 26, 2025
We love to hear that you trust us with your tax-filing experience. Thank you for letting us be part of your tax journey year after year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Fast and Easy
on October 14, 2025
Posted by: Eddie2027
from Florida
Fast, easy to use and keep data saved so you can finish when you like.
Response from turbotax.intuit.comBy TurboTax Care Team, October 26, 2025
We love to hear that the platform is easy to use! We’re committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Love Turbo Tax Hate the loss of the disc
on October 14, 2025
Posted by: maltesebaby
from AZ
I have used Turbo Tax for several years. I was very comfortable with the ease of using a disc and was unable to do so this year. Next year, I would love to see that option return. Thank you
Response from turbotax.intuit.comBy TurboTax Care Team, October 26, 2025
Thank you for taking the time to share your review with us. We’re sorry to hear parts of your experience didn’t meet expectations, and we appreciate your honest feedback, as it helps us to improve for next time.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great Experience
on October 14, 2025
Posted by: GIG213
from California
Very easy process. Simplifying daunting topics and very helpful.
Response from turbotax.intuit.comBy TurboTax Care Team, October 26, 2025
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
turbo tax sucks and scams you for money
on October 14, 2025
Posted by: EJustice
from CO
too expensive, site sends you in circles and is not user friendly
Written by a customer while visiting turbotax.intuit.com