Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,418 Reviews)
Rating breakdown 87,418 reviews
5 Stars
64,921
4 Stars
9,620
3 Stars
4,255
2 Stars
2,721
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
1
Quit lobbying and scamming your users.
on October 15, 2025
Posted by: Jmfleeno
from LA
Quit lobbying to keep taxes complicated and fees high. Your tool charges way too much for what it provides and tries to trick users into selecting a more expensive option at every turn. I had a terriable experience using the tool as a result.
This could be a good product that provides value for a resonable fee but by squeezing every drop you make the tool worse and drive users away. I will not be using turbo tax again if I can help it.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Beware
on October 15, 2025
Posted by: IronmanQuinn
from MA
clunky and starts out saying free and one simple thing made it switch to not free feel like I was swindled
didn't have the time to fix though
didn't have the time to fix though
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great experience I’m done
on October 15, 2025
Posted by: Anonymous
from California
Great product
Accurate, I don’t have anything else to say I just want to file my taxes. Happy! Thank you
Accurate, I don’t have anything else to say I just want to file my taxes. Happy! Thank you
Response from turbotax.intuit.comBy TurboTax Care Team, October 26, 2025
We love to hear that the platform is easy to use! We’re committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Good
on October 15, 2025
Posted by: Kingdom 1208
from , VA, USA
Good job and very easy to do Did the return very quickly
Response from turbotax.intuit.comBy TurboTax Care Team, October 26, 2025
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
awesome
on October 15, 2025
Posted by: Dez Moody
from florida
I had a good experience. Always happy turbo tax. Great guidance and would recommend this site to family and friends
Response from turbotax.intuit.comBy TurboTax Care Team, October 26, 2025
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
reccomend
on October 15, 2025
Posted by: Melissa 2024
from florida
Easy so very easy to use and way less expensive than getting an accountant
Response from turbotax.intuit.comBy TurboTax Care Team, October 26, 2025
Thank you for sharing your review! We’re so glad that our pricing met your expectations, and we hope to assist you again next year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome service
on October 15, 2025
Posted by: Penny811
from Montana
I love turbo tax and use them for the past 12 years or so... thank you.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, October 26, 2025
We love to hear that you trust us with your tax-filing experience. Thank you for letting us be part of your tax journey year after year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Smooth success
on October 15, 2025
Posted by: Zeke75
from New york
Smooth easy to use and cost effective in today's economy
Response from turbotax.intuit.comBy TurboTax Care Team, October 26, 2025
Thank you for your feedback! We’re glad our fees met your expectations, and we’ll keep working to offer the best value possible.
Written by a customer while visiting turbotax.intuit.com