Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,418 Reviews)
Rating breakdown 87,418 reviews
5 Stars
64,921
4 Stars
9,620
3 Stars
4,255
2 Stars
2,721
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Super Easy to Follow
on October 15, 2025
Posted by: MexApache6
from Arizona
This was very easy and the app assisted me and guided me through the process. I will definitely use this app and continue to use for my families taxes.
Pros: I moved
Response from turbotax.intuit.comBy TurboTax Care Team, October 26, 2025
We love to hear that the platform is easy to use! We’re committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Staff at Turbo Tax is amazing!
on October 15, 2025
Posted by: LisaG66
from California
My experience thus far with Turbo Tax support has been fantastic. I first connect with Angelique but could not finish the call due to a family emergency. I called back and Mohamed tried to reconnect me with Angelique but she was unavailable. I was connected with Kelly who assisted me in completing all of my need for my 2024 taxes.
Response from turbotax.intuit.comBy TurboTax Care Team, October 26, 2025
We're happy to hear that your interaction with our customer service team met your expectations. Your satisfaction is important to us, and we appreciate your trust in TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
It's awesome
on October 15, 2025
Posted by: Ron and Riri
from Ca
stress-free So helpful I was like mortified to even try to do taxes for the first time by myself but this worked out great
Response from turbotax.intuit.comBy TurboTax Care Team, October 26, 2025
We love to hear that the platform is easy to use! We’re committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
a complete idiot could do this
on October 15, 2025
Posted by: Anonymous
from west memphis arkansas
This was my first time ever attempting to do my own taxes and it was very easy thanks for Turbo Tax
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, October 26, 2025
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Like TT but priced too high for seniors
on October 15, 2025
Posted by: DBnC4tx5
from Texas
Long time user of Turbo Tax Priced too high for seniors
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Thanks turbo
on October 15, 2025
Posted by: Kat1016
from California
Helped me file with ease! It Was great. Thank you.
Pros: I moved
Response from turbotax.intuit.comBy TurboTax Care Team, October 26, 2025
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Love turbo tax
on October 15, 2025
Posted by: Kate1863
from 205 Brazos Lane
I love the guidance factor and how easy it easy to file from home without needing to go to an accountant
Response from turbotax.intuit.comBy TurboTax Care Team, October 26, 2025
We love to hear that the platform is easy to use! We’re committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is awesome
on October 15, 2025
Posted by: JGoude41
from Tx
It was very easy for me to do as my first time filing by myself
Response from turbotax.intuit.comBy TurboTax Care Team, October 26, 2025
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com