Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,524 Reviews)
Rating breakdown 87,524 reviews
5 Stars
64,992
4 Stars
9,636
3 Stars
4,262
2 Stars
2,726
1 Star
5,908
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Turbotax is the best
on January 7, 2026
Posted by: littlebit94
from Virginia
I have been using turbo ta since 2009 filing taxes myself. I love it. Best decision Ive ever made
Pros: I moved
Response from turbotax.intuit.comBy TurboTax Care Team, January 8, 2026
We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great Option
on January 7, 2026
Posted by: KNJ2121
from Indiana
So easy and informative! I will continue to use Turbo Tax.
Response from turbotax.intuit.comBy TurboTax Care Team, January 8, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Always helpful
on January 7, 2026
Posted by: Nanieerin
from Texas, TX
great experience every year and so helpful! always great
Response from turbotax.intuit.comBy TurboTax Care Team, January 10, 2026
Thank you for continuing to file with TurboTax. Your loyalty means a lot to us, and we're committed to delivering the reliable service you count on.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to follow
on January 7, 2026
Posted by: Brian 13071
from Massachusettes
It was very easy to follow the automated guide and the verbiage was
Pros: I moved
Response from turbotax.intuit.comBy TurboTax Care Team, January 8, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
AWESOME
on January 7, 2026
Posted by: DR385
from FLORIDA
THIS IS ABSOULTY THE EASIEST WAY TO FILE TAXES,!!! I ALWAYS USE THIS PROGRAM STRONGLY RECOMMEND
Response from turbotax.intuit.comBy TurboTax Care Team, January 8, 2026
We appreciate the time that you took to share your experience with us! Thank you for choosing TurboTax to be your trusted partner in filing your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax for the win
on January 7, 2026
Posted by: V195
from Ohio
Turbo Tax makes filing taxes super easy for anyone. You can pay extra for help from virtual assistants or you can use the guidance of turbo tax. Upload your W2 from work by saving as a PDF and turbo tax will input all of the information from your W2 for you. It is accurate and easy to use.
Response from turbotax.intuit.comBy TurboTax Care Team, January 8, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
First time in good service
on January 7, 2026
Posted by: Anonymous
from Kentucky
First time using the service and I think it’s very accurate and a good response when reliable service
Pros: I moved
Response from turbotax.intuit.comBy TurboTax Care Team, January 10, 2026
Thanks for choosing TurboTax this year! We know switching services is a big decision, and we're honored you picked us. We look forward to helping you again next year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awsom
on January 7, 2026
Posted by: Kingjay360
from Maine
I have nothing g more to say was easy andfast .. no issues
Response from turbotax.intuit.comBy TurboTax Care Team, January 8, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com