Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,418 Reviews)
Rating breakdown 87,418 reviews
5 Stars
64,921
4 Stars
9,620
3 Stars
4,255
2 Stars
2,721
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
I appreciate Turbo Tax!
on October 20, 2025
Posted by: FelixF
from Florida
I am very satisfied with the website, I find it to be user friendly and well organized.
Pros: I moved
Response from turbotax.intuit.comBy TurboTax Care Team, October 21, 2025
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
It was ok
on October 20, 2025
Posted by: Stacey38
from Texas
It was ok well it was way off because I had to do an amended return
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
turbo tax is awesome
on October 19, 2025
Posted by: JohnCSell
from wa
My experience with Turbo tax is good and has been the only method I have used for several years.
Response from turbotax.intuit.comBy TurboTax Care Team, October 21, 2025
Thank you for continuing to file with TurboTax. Your loyalty means a lot to us, and we’re committed to delivering the reliable service you count on.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is outstanding
on October 19, 2025
Posted by: EthanLaw
from Texas
Excellent service. Great opportunity and they helped
Response from turbotax.intuit.comBy TurboTax Care Team, October 21, 2025
We're so pleased to hear that your experience with our support team was a positive one. Thank you for your kind words and for choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Very easy to navigate
on October 19, 2025
Posted by: MrChurch444
from New Jersey
Quick and Easy. Finished faster than expected. fantastic
Response from turbotax.intuit.comBy TurboTax Care Team, October 24, 2025
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
You suck
on October 18, 2025
Posted by: Hate yall
from Fl
Thanks for making me pay more in your crappy app. Loved it.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
awesome
on October 18, 2025
Posted by: Angelec
from Nj
I was glad this web was so easy for me to file my documents
Pros: I moved
Response from turbotax.intuit.comBy TurboTax Care Team, October 24, 2025
We love to hear that the platform is easy to use! We’re committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Gap in software
on October 18, 2025
Posted by: TKTKfjsaopijsaoi
from IL
No way or not easy to find a way to file state and federal taxes in different methods (efile vs mail).
Written by a customer while visiting turbotax.intuit.com