Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Help? Or no help? That is the question
on October 22, 2025
Posted by: Sad Girl82
from New mexico
This is the second time I have used this. I think it's a really great program and can't go wrong. I got the help I needed when I needed it. Thanks again for everything you are such a big help. Couldn't of done it without you.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, October 24, 2025
We genuinely appreciate that you continue to choose TurboTax. Thank you for being such a valued part of our community!
The process is very easy to follow. The software guides you throughout the filing, and it is very accurate.
Response from turbotax.intuit.comBy TurboTax Care Team, October 24, 2025
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
My tax preparer retired and I proscrastinated getting them redone do to fear. Turbo tax made it so easy! And the links clarified what I was not familiar with.
Pros: I moved
Response from turbotax.intuit.comBy TurboTax Care Team, October 24, 2025
Thanks for choosing TurboTax this year! We know switching services is a big decision, and we’re honored you picked us. We look forward to helping you again next year.
The site was extremely helpful and simplified everything for me.
Response from turbotax.intuit.comBy TurboTax Care Team, October 21, 2025
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
The program was fast and efficient, and it worked for me
Response from turbotax.intuit.comBy TurboTax Care Team, October 21, 2025
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.