Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,418 Reviews)
Rating breakdown 87,418 reviews
5 Stars
64,921
4 Stars
9,620
3 Stars
4,255
2 Stars
2,721
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
1
Outrages fees
on October 27, 2025
Posted by: Smhdan
from Aurora,co
Don't understand the 215$ or so dollars in processing fees. Wasn't this app free at one time.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is great
on October 26, 2025
Posted by: CHARLIEMARLIE
from ct
I have found it very easy to navigate through out the many years.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, October 27, 2025
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
love turbo tax
on October 26, 2025
Posted by: Lisaann69
from fl
Turbo tax is awesome! I always use turbo tax every year. You have to do some reviewing but overall fairly easy.
Response from turbotax.intuit.comBy TurboTax Care Team, October 26, 2025
We genuinely appreciate that you continue to choose TurboTax. Thank you for being such a valued part of our community!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Awesome
on October 24, 2025
Posted by: Turner29
from Tx
Good experience and was good at giving the needed information
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is Great
on October 24, 2025
Posted by: Campos82
from TX
Easy to follow instructions. Easy to submit. Great product
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, October 25, 2025
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Good
on October 23, 2025
Posted by: JadeKitty2
from LA
Very good, but needed some guidance on form 8332. I've mailed that form in to the IRS but still haven't heard back. Turbo Tax didn't mention the form that I needed, but I found it and sent it.
Response from turbotax.intuit.comBy TurboTax Care Team, October 24, 2025
We appreciate your rating and your candid feedback. It’s important to us to hear both what’s working and what needs improvement, so that we can continue working on providing the best services to our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
works
on October 23, 2025
Posted by: gabs77654
from Co
worked as expected, nice and easy to use, will use again
Response from turbotax.intuit.comBy TurboTax Care Team, October 24, 2025
We love to hear that the platform is easy to use! We’re committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great turbo tax features
on October 23, 2025
Posted by: Tbnation
from Virginia
Easy and quick to work through tax forms and stress free
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, October 24, 2025
We love to hear that the platform is easy to use! We’re committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com