Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,521 Reviews)
Rating breakdown 87,521 reviews
5 Stars
64,990
4 Stars
9,636
3 Stars
4,262
2 Stars
2,726
1 Star
5,907
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
A tool that gets the job done
on January 8, 2026
Posted by: cudgelfish
from Washington
I've been using Turbo Tax basically my whole adult life. I've never had an issue and I always feel that my refunds match my expectations. I also ended up really liking Credit Karma, which I started using because of their affiliation with Turbo Tax. The one year I had a mildly complex tax situation, it was pretty easy to figure it out using the help tools.
Response from turbotax.intuit.comBy Turbo Tax Care Team, Turbo Tax, January 9, 2026
We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbotax is great!
on January 8, 2026
Posted by: Cheri44
from Colorado
Super easy to use! I've used it for years, it's the only way to go.
Response from turbotax.intuit.comBy TurboTax Care Team, January 10, 2026
Thank you for continuing to file with TurboTax. Your loyalty means a lot to us, and we're committed to delivering the reliable service you count on.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax Is Amazing
on January 8, 2026
Posted by: Alonzoz
from NY
Turbo Tax is so understandable was able to do it all on my own!!!
Response from turbotax.intuit.comBy TurboTax Care Team, January 10, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbotax is amazing
on January 8, 2026
Posted by: Ashleyb8586
from Kansas, Ks
Accurate, features, easy to use, interface, guidance
Turbotax has always been my go to for taxes. I have never had any issues with using them. They make taxes much easier to do.
Turbotax has always been my go to for taxes. I have never had any issues with using them. They make taxes much easier to do.
Response from turbotax.intuit.comBy TurboTax Care Team, January 10, 2026
We appreciate the time that you took to share your experience with us! Thank you for choosing TurboTax to be your trusted partner in filing your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Was easy!
on January 8, 2026
Posted by: Nelly64
from Houston Texas
Add a very nice representative that was very helpful helping me
Response from turbotax.intuit.comBy TurboTax Care Team, January 10, 2026
We're happy to hear that your interaction with our customer service team met your expectations. Your satisfaction is important to us, and we appreciate your trust in TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax
on January 8, 2026
Posted by: KCS115
from Florida
The process was very simple. I was able to finish within 45 minutes.
Response from turbotax.intuit.comBy TurboTax Care Team, January 10, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Love turbotax
on January 8, 2026
Posted by: Carolperry
from Wisconsin
Turbotax is always helpful, and accurate. We have used Turbotax for years.
Response from turbotax.intuit.comBy TurboTax Care Team, January 10, 2026
We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Love turbo tax
on January 8, 2026
Posted by: BriBti
from Texas
I have used it for years. It’s so easy and always right and on time
Response from turbotax.intuit.comBy TurboTax Care Team, January 10, 2026
We genuinely appreciate that you continue to choose TurboTax. Thank you for being such a valued part of our community!
Written by a customer while visiting turbotax.intuit.com