Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,418 Reviews)
Rating breakdown 87,418 reviews
5 Stars
64,921
4 Stars
9,620
3 Stars
4,255
2 Stars
2,721
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Turbo is the go
on January 6, 2026
Posted by: Miah420
from Wa
Not really sure what I’m doing but this app makes it pretty straight forward and simple
Response from turbotax.intuit.comBy TurboTax Care Team, January 8, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is incredible!
on January 6, 2026
Posted by: Douglas Ribeiro
from Wisconsin
TurboTax is incredible, super easy to use, and also very practical.
Response from turbotax.intuit.comBy TurboTax Care Team, January 8, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Quick and Good
on January 6, 2026
Posted by: Quintis1
from Texas
TurboTax is a good job asking me the proper questions and getting me to the proper ending thank you so much for your time and I do think since I was a retiree with disability the fee should have been free but that's just me other than that I thought it was a great experience.
Response from turbotax.intuit.comBy TurboTax Care Team, January 8, 2026
Thanks for your feedback, and for choosing TurboTax to help with filing your taxes! We're pleased to hear that you had a good experience. We understand your concerns about the cost, and want you to know that we're constantly working to ensure our pricing reflects the value and support we aim to deliver.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Very Helpful With the Advance
on January 6, 2026
Posted by: Anonymous
from Georgia
They have been helpful for the pas few years helping the the max refund and advances.
Response from turbotax.intuit.comBy TurboTax Care Team, January 10, 2026
Thanks for sharing your great review with us! We're so glad that TurboTax was able to help you get a refund that you're happy with, and we look forward to helping you again next year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
best ever!
on January 6, 2026
Posted by: happytaxpayer1965
from 39 Wayward Wind Dr
been using Turbo tax for a fe years, will alway use them, they are easy fast and the best!
Response from turbotax.intuit.comBy TurboTax Care Team, January 10, 2026
We appreciate the time that you took to share your experience with us! Thank you for choosing TurboTax to be your trusted partner in filing your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbotax for the win
on January 6, 2026
Posted by: MamaA15
from Alliance, Oh
My experience was fast and quick. I've used turbo for years now, so it was nice having the convince of the step-by-step directions. Will definitely recommend to family and friends.
Response from turbotax.intuit.comBy TurboTax Care Team, January 8, 2026
We genuinely appreciate that you continue to choose TurboTax. Thank you for being such a valued part of our community!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is easy.
on January 6, 2026
Posted by: Washington74
from Wisconsin
Easy to use and fast. Reliable. I use it every year. Taxes done in 16 minutes.
Response from turbotax.intuit.comBy TurboTax Care Team, January 8, 2026
We appreciate the time that you took to share your experience with us! Thank you for choosing TurboTax to be your trusted partner in filing your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
.
on January 6, 2026
Posted by: csollers
from .
quick and easy, took less than an hour and they make the questions easy to understand
Response from turbotax.intuit.comBy TurboTax Care Team, January 8, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com