Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,418 Reviews)
Rating breakdown 87,418 reviews
5 Stars
64,921
4 Stars
9,620
3 Stars
4,255
2 Stars
2,721
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Awesome
on January 7, 2026
Posted by: Havco
from Pennsylvania
fast and easy will use it again in the future cant wait
Response from turbotax.intuit.comBy TurboTax Care Team, January 8, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Very good and really simple all around. Good!
on January 7, 2026
Posted by: Tahoe Dude
from Nevada
Very good and really simple all around. Well worth the processing fee.
Response from turbotax.intuit.comBy TurboTax Care Team, January 8, 2026
We're happy to hear that you were satisfied with your filing experience! We're grateful to have you with us and look forward to helping again next year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Love Turbo tax
on January 7, 2026
Posted by: Anonymous
from New London North Carolina
It’s very easy an you just have to follow what it says an you will be good
Response from turbotax.intuit.comBy TurboTax Care Team, January 8, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great Product!
on January 7, 2026
Posted by: Nikki1203
from Texas
GREAT Experience. Easy to use and explains all options so that you can maximize your return ethically and not lose credit for items often forgotten when itemizing. Works well on computer and phone!
Response from turbotax.intuit.comBy TurboTax Care Team, January 8, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Repeat User of TT & Love it!!!!
on January 7, 2026
Posted by: SMS_812
from PA
I genuinely love using TurboTax to file my taxes. The process is straightforward, user-friendly, and makes something that can feel overwhelming much easier to manage. I especially appreciate the option to receive a refund advance once the IRS accepts my return—it’s incredibly helpful and provides peace of mind when you need access to funds sooner. TurboTax walks you through everything step by step and gives me confidence that my return is done correctly. I’ve had consistently positive experiences and plan to continue filing with them year after year.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, January 9, 2026
Thank you for continuing to file with TurboTax. Your loyalty means a lot to us, and we're committed to delivering the reliable service you count on.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy as 123
on January 7, 2026
Posted by: Zamoria
from Orlando, Florida
Easy to follow step by step process. They make it simple and easy for anyone to be ale to do their own taxes.
Response from turbotax.intuit.comBy TurboTax Care Team, January 9, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is the best!
on January 7, 2026
Posted by: Goyo5426
from 217 Knob Mountain Road
Very easy to use. Guided me through the process. Thanks!
Response from turbotax.intuit.comBy TurboTax Care Team, January 10, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to use
on January 7, 2026
Posted by: lmjworld
from MA
easy to use and helpful hits along the way.I have used Turbo Tax for several years now.
Response from turbotax.intuit.comBy TurboTax Care Team, January 8, 2026
We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.
Written by a customer while visiting turbotax.intuit.com