Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4 out of 5
4.4
(87,518 Reviews)
Open Ratings Snapshot
Rating breakdown 87,518 reviews
5 Stars
64,989
4 Stars
9,636
3 Stars
4,262
2 Stars
2,725
1 Star
5,906
Best Buy Privacy Policy
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5 out of 5
5
Turbo Tax is easy and fast!
on January 9, 2026
Posted by: Joanne Return
from Florida
TurboTax is simple and easy. Very user friendly and helpful. I use it every year.
Response from turbotax.intuit.comBy TurboTax Care Team, January 13, 2026
Thank you for continuing to file with TurboTax. Your loyalty means a lot to us, and we’re committed to delivering the reliable service you count on.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Awesome
on January 9, 2026
Posted by: Shan0621
from TN
Easy to do on my own. Used it for years. Love Turbo Tax
Response from turbotax.intuit.comBy TurboTax Care Team, January 10, 2026
We love to hear that you trust us with your tax-filing experience. Thank you for letting us be part of your tax journey year after year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
ALWAYS EASY AND ACCURATE
on January 9, 2026
Posted by: Brown1989
from Pennsylvania
TurboTax is always the best and easiest to use, never a hassle at all and always accurate
Response from turbotax.intuit.comBy TurboTax Care Team, January 10, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1 out of 5
1
too much bloat
on January 9, 2026
Posted by: dennistoomuchbloat
from texas
too much bloat. too slow. too many animations. too many prompts to use services I don't need.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Love Turbo Tax
on January 9, 2026
Posted by: Anonymous
from TX
Awesome system I love to use it every year. Fast and simple
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, January 13, 2026
Thank you for continuing to file with TurboTax. Your loyalty means a lot to us, and we’re committed to delivering the reliable service you count on.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Turbotax is awesome
on January 9, 2026
Posted by: ilarryslady
from Illinois IL
Just an easy step by step process, which is even easier when you import most of the data.
Response from turbotax.intuit.comBy Turbo Tax Care Team, Turbo Tax, January 9, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Turbotax great another year.
on January 9, 2026
Posted by: TamTam222
from Florida
It was easy to use and I like how it keeps last year's info for quick entry.
Response from turbotax.intuit.comBy Turbo Tax Care Team, Turbo Tax, January 9, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Turbo is fantastic
on January 9, 2026
Posted by: TammyJo66
from Missouri
Frustrating but gave great advice to coach me through much appreciated and thank you very much.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy Turbo Tax Care Team, Turbo Tax, January 9, 2026
We're grateful for your feedback, and pleased that your experience with our tax team was a positive one. Thank you for allowing us to assist you during this tax-filing season.
Written by a customer while visiting turbotax.intuit.com
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