Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,516 Reviews)
Rating breakdown 87,516 reviews
5 Stars
64,989
4 Stars
9,635
3 Stars
4,262
2 Stars
2,725
1 Star
5,905
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
awesome
on January 9, 2026
Posted by: Anonymous
from ny
I have and will always use your services as long as i have to file taxes....
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, January 10, 2026
We genuinely appreciate that you continue to choose TurboTax. Thank you for being such a valued part of our community!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo Tax every year for me
on January 9, 2026
Posted by: Mbalmr2013
from Oklahoma
Turbo Tax is very convenient and easy to use. Also it is a lot less costly than going to a tax preparer
Response from turbotax.intuit.comBy TurboTax Care Team, January 10, 2026
Thank you for sharing your feedback with us! We work hard to keep our costs reasonable while delivering a top-notch experience, and we're thrilled it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
I will always file with TurboTax.
on January 9, 2026
Posted by: Sollar
from Texas
I have been using Turbo Tax for YEARS. I came here from H&R Block. I find it convenient in a way that I can pull my tax documents any time and don't have to worry about where I am and if I have a hard drive on me. The fee to file electronically is much better than I used to pay meaning maximum money in my pocket. Think about it, you don't need an apt and I am doing the same thing a person at a tax office is doing, entering information, without the small talk and letting software do the rest. I don't have to get dressed... or I can do it at work. Super fast, accurate, people to answer on standby, they have always had answers for me. As a plus the software is easy to use.
Response from turbotax.intuit.comBy TurboTax Care Team, January 13, 2026
We’re so glad to have you with us year after year! Thank you for trusting TurboTax--we’re honored to be your go-to for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Turbo tax is buggy this year
on January 9, 2026
Posted by: hb 14
from kentucky
Filled out everything pretty easy and paid, a bunch of error came up in the review. It kept telling me to change the State id number to 9 digits but when I would go to change it, it would only let me make it 6? no idea what was going on. It also changed my filing status to single even thought I for sure had it on married and all my kids were marked as dependents. Seems Turbo Tax is a little buggy this year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax was easy
on January 9, 2026
Posted by: Mz Wisteria
from Mississippi, MS
It was very easy to use and complete will use again
Response from turbotax.intuit.comBy TurboTax Care Team, January 10, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Very Good
on January 9, 2026
Posted by: PLLM
from 77 Husek Street
Went very smoothly with no problems
Thank you so much
Thank you so much
Response from turbotax.intuit.comBy TurboTax Care Team, January 13, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
I love turbo tax
on January 9, 2026
Posted by: Jeffy12
from West Virginia
Easy to use didn't need any assistance from anyone
Response from turbotax.intuit.comBy TurboTax Care Team, January 13, 2026
We love to hear that the platform is easy to use! We’re committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
User friendly
on January 9, 2026
Posted by: Nixx425
from Washington
Easy to use and helpful in guiding you through the process.
Pros: My employment status changed this year, I moved
Response from turbotax.intuit.comBy TurboTax Care Team, January 10, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com