Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,518 Reviews)
Rating breakdown 87,518 reviews
5 Stars
64,989
4 Stars
9,636
3 Stars
4,262
2 Stars
2,725
1 Star
5,906
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Great
on January 9, 2026
Posted by: Txdone
from Texas
Easy to use and understand. No more to write use service your self and understand
Pros: I moved
Response from turbotax.intuit.comBy TurboTax Care Team, January 10, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is great
on January 9, 2026
Posted by: NikPip
from virginia
This was quick and easy, especially that I can upload my W2 on the website and they do the rest of the work.
Response from turbotax.intuit.comBy TurboTax Care Team, January 10, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to file
on January 9, 2026
Posted by: Gina 314
from Missouri
Extremely easy and self-explanatory
I will look forward to using this service every year
I will look forward to using this service every year
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, January 13, 2026
We love to hear that the platform is easy to use! We’re committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy Peasy
on January 9, 2026
Posted by: Amanduhhhh
from Missouri, MO
I love the ease of filing my own taxes. This is my 2nd year, and TurboTax makes it EASY!
Response from turbotax.intuit.comBy TurboTax Care Team, January 13, 2026
Thank you for continuing to file with TurboTax. Your loyalty means a lot to us, and we’re committed to delivering the reliable service you count on.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome
on January 9, 2026
Posted by: jesse10081981
from 2104 Todd Dr, 1
Turbo tax was easy to use and navigate around nice app
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, January 13, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo!!
on January 9, 2026
Posted by: DD551233
from CT
Nice and easy walked me through every step of the way
Response from turbotax.intuit.comBy TurboTax Care Team, January 10, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy Peasy
on January 9, 2026
Posted by: Anonymous
from OR
TurboTax is super user-friendly!! I use TT every year!!
Response from turbotax.intuit.comBy TurboTax Care Team, January 13, 2026
We’re so glad to have you with us year after year! Thank you for trusting TurboTax--we’re honored to be your go-to for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Thank you Turbotax!!
on January 9, 2026
Posted by: Alexr1993
from TX
Turbo Tax is awesome, quick and efficient. The accuracy, compatibility, features, guidance, and interface are spot on and made filing my taxes fast and easy.
Response from turbotax.intuit.comBy TurboTax Care Team, January 10, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com