Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,418 Reviews)
Rating breakdown 87,418 reviews
5 Stars
64,921
4 Stars
9,620
3 Stars
4,255
2 Stars
2,721
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Good
on January 8, 2026
Posted by: Faith777777777
from Texas
Everything was fantastic, fast and easy, could understand the information given.
Response from turbotax.intuit.comBy TurboTax Care Team, January 9, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is Awesome
on January 8, 2026
Posted by: Janet 2025
from Texas, TX
Turbo Tax walks you through the entire process with great accuracy
Response from turbotax.intuit.comBy TurboTax Care Team, January 9, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
AWESOME
on January 8, 2026
Posted by: ALSHAMEEN
from NEW JERSEY
Had an issue with my w2 and a phone expert help me solve the issue
Response from turbotax.intuit.comBy TurboTax Care Team, January 9, 2026
We're happy to hear that your interaction with our customer service team met your expectations. Your satisfaction is important to us, and we appreciate your trust in TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Turbo tax is expensive
on January 8, 2026
Posted by: lee590000000
from IN
Turbo tax is easy to use and very user friendly. Feel like it used to be different
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
easy to use
on January 8, 2026
Posted by: TMFS13
from FL
Really Easy to use.................................
Pros: I moved
Response from turbotax.intuit.comBy TurboTax Care Team, January 9, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is great!!!
on January 8, 2026
Posted by: carballo01
from california
I like the fact the turbo tax is easy to use, fast, and convenient in time.
Response from turbotax.intuit.comBy TurboTax Care Team, January 13, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbotax is great
on January 8, 2026
Posted by: Annmw1971
from Tennessee
Been filing for years w trbotax and never had a problem . Very trusting u
Response from turbotax.intuit.comBy TurboTax Care Team, January 9, 2026
We genuinely appreciate that you continue to choose TurboTax. Thank you for being such a valued part of our community!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome
on January 8, 2026
Posted by: Strawberry50
from Maryland
Very helpful !! It was everything I needed to complete an unknown form.
Response from turbotax.intuit.comBy TurboTax Care Team, January 9, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com