Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,418 Reviews)
Rating breakdown 87,418 reviews
5 Stars
64,921
4 Stars
9,620
3 Stars
4,255
2 Stars
2,721
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Turbo tax is Great!
on January 8, 2026
Posted by: TG1995
from texas
Easy to use, Fast and Simple. Got my filing done in 20 mins
Response from turbotax.intuit.comBy TurboTax Care Team, January 9, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Good work
on January 8, 2026
Posted by: Cepperdue
from Ohio
Convenient easy simple no worries. Live money cars
Response from turbotax.intuit.comBy TurboTax Care Team, January 9, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Ease of use
on January 8, 2026
Posted by: Malikia
from Indiana
The guidance was not complicated and pretty simple to follow.
Response from turbotax.intuit.comBy TurboTax Care Team, January 9, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to use
on January 8, 2026
Posted by: Kr3w
from CA
Easy to use, better than last year, pulled W2 information with ease
Response from turbotax.intuit.comBy TurboTax Care Team, January 9, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great taxes
on January 8, 2026
Posted by: Tax good morning
from Florida
Great taxes services done!
Next time everyone will join.
Good reputation and service.
See next year turbo tax.
Next time everyone will join.
Good reputation and service.
See next year turbo tax.
Response from turbotax.intuit.comBy TurboTax Care Team, January 9, 2026
Thank you for filing with TurboTax! We appreciate your review, and will be sure to use your feedback as we continuously improve our services.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Taxes
on January 8, 2026
Posted by: Justin20250000
from Colorado
They are fast and friendly and very accute I would recommend them to aanyone
Pros: I moved
Response from turbotax.intuit.comBy TurboTax Care Team, January 9, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
easy
on January 8, 2026
Posted by: md53
from ohio
easy
fast
super simply to use. explains things i dont understand
fast
super simply to use. explains things i dont understand
Response from turbotax.intuit.comBy TurboTax Care Team, January 9, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Expensive
on January 8, 2026
Posted by: pricey12345
from CA
not a fan of the price increase, especially since the platform is almost self-sustaining.
Response from turbotax.intuit.comBy TurboTax Care Team, January 9, 2026
We really appreciate your positive review and honest feedback. While we're glad our service met your expectations, we understand your concerns about the cost. Your input helps us continue improving and finding ways to offer even more value.
Written by a customer while visiting turbotax.intuit.com