Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,418 Reviews)
Rating breakdown 87,418 reviews
5 Stars
64,921
4 Stars
9,620
3 Stars
4,255
2 Stars
2,721
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Turbo tax is awesome!
on January 9, 2026
Posted by: Tucke008
from Florida
Happy customer here because TurboTax makes filing fast, straightforward, and much less stressful.
Response from turbotax.intuit.comBy Turbo Tax Care Team, Turbo Tax, January 13, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
It's Okay
on January 9, 2026
Posted by: Nyah T
from VA
It's a great way to file your taxes. By I still don't understand why I'm being charged to file my own taxes? I'm not using an agent or an expert.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Another year done
on January 9, 2026
Posted by: Backwoods Critter
from FL
relatively quick and easy, reliable service, but a little pricey
Response from turbotax.intuit.comBy Turbo Tax Care Team, Turbo Tax, January 13, 2026
Thank you for your feedback. We're glad that you had a good experience with TurboTax! We understand that pricing is a concern, and we're always working to ensure that the value of our service exceeds your expectations.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great and easy experience
on January 9, 2026
Posted by: 619Joker
from Junction city,or
It’s was quick and painless. Took little time and I was pleased with my refund
Response from turbotax.intuit.comBy Turbo Tax Care Team, Turbo Tax, January 13, 2026
We loved reading your review, and appreciate your feedback! We're thrilled that we could help make tax time a little more rewarding for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is the best
on January 9, 2026
Posted by: Kamjas
from Texas
TurboTax helped me a lot I love using Turbotax I've used it for about 2 or 3 years now
Response from turbotax.intuit.comBy Turbo Tax Care Team, Turbo Tax, January 13, 2026
We love to hear that you trust us with your tax-filing experience. Thank you for letting us be part of your tax journey year after year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax Rules!
on January 9, 2026
Posted by: Carlto66
from Texas
Excellent tool and staff. Human agents and AI were most helpful.
Response from turbotax.intuit.comBy Turbo Tax Care Team, Turbo Tax, January 13, 2026
We're so pleased to hear that your experience with our support team was a positive one. Thank you for your kind words and for choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is so awesome
on January 9, 2026
Posted by: Missy4545
from South Carolina
Never used the people to help me with anything at all.
Response from turbotax.intuit.comBy Turbo Tax Care Team, Turbo Tax, January 13, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Quick, easy, and accurate
on January 9, 2026
Posted by: Danni 32
from Oregon
I love Turbo-Tax. It keeps the process simple enough for anyone to do, but offers more if you run into problems. It is Accurate, Fast, and most important, EASY TO USE. With online guidance and compatability with all my devices, It has every feature you need to file your taxes with the super simple interface.
Response from turbotax.intuit.comBy Turbo Tax Care Team, Turbo Tax, January 13, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com