Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,418 Reviews)
Rating breakdown 87,418 reviews
5 Stars
64,921
4 Stars
9,620
3 Stars
4,255
2 Stars
2,721
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
yay
on January 9, 2026
Posted by: Anonymous
from nc
its great easy to use, and very fast i would use it
Response from turbotax.intuit.comBy Turbo Tax Care Team, Turbo Tax, January 13, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Simple and self explanatory
on January 9, 2026
Posted by: Fireglowricky
from California
Very simple to use, we use it every year, and it works great, and easy for someone who's not a pro
Response from turbotax.intuit.comBy Turbo Tax Care Team, Turbo Tax, January 13, 2026
We genuinely appreciate that you continue to choose TurboTax. Thank you for being such a valued part of our community!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
GREAT
on January 9, 2026
Posted by: KHA55
from PA
I use TurboTax every year, you're great. I really don't like. Doing this.
Response from turbotax.intuit.comBy Turbo Tax Care Team, Turbo Tax, January 13, 2026
We appreciate the time that you took to share your experience with us! Thank you for choosing TurboTax to be your trusted partner in filing your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Easy Procedures
on January 9, 2026
Posted by: Junegu
from AZ
It's quite easy to do tax report.
but it's quite expensive tho
You'd better be careful not to be charged extra if you don't need extra service.
but it's quite expensive tho
You'd better be careful not to be charged extra if you don't need extra service.
Response from turbotax.intuit.comBy Turbo Tax Care Team, Turbo Tax, January 13, 2026
Thanks for your feedback, and for choosing TurboTax to help with filing your taxes! We're pleased to hear that you had a good experience. We understand your concerns about the cost, and want you to know that we're constantly working to ensure our pricing reflects the value and support we aim to deliver.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is the very best
on January 9, 2026
Posted by: Ashleemarie
from Texas
Fast and easy to understand!! Very helpful and extremely user friendly
Response from turbotax.intuit.comBy Turbo Tax Care Team, Turbo Tax, January 13, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Amazing
on January 9, 2026
Posted by: Jenw88
from Pa
Helpful . Easy to use. Recommends. Makes thinns easy
Response from turbotax.intuit.comBy Turbo Tax Care Team, Turbo Tax, January 13, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is great
on January 9, 2026
Posted by: Esteohany
from MA
Great love it been using it for years. Recommended
Response from turbotax.intuit.comBy Turbo Tax Care Team, Turbo Tax, January 13, 2026
Thank you for continuing to file with TurboTax. Your loyalty means a lot to us, and we're committed to delivering the reliable service you count on.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
PAYING THIS YEAR
on January 9, 2026
Posted by: ToriTee
from michigan
sorta sad that I have to pay this year, but i guess its worth it!
Response from turbotax.intuit.comBy Turbo Tax Care Team, Turbo Tax, January 13, 2026
Thank you for sharing your feedback with us! We work hard to keep our costs reasonable while delivering a top-notch experience, and we're thrilled it made a difference for you.
Written by a customer while visiting turbotax.intuit.com