Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,418 Reviews)
Rating breakdown 87,418 reviews
5 Stars
64,921
4 Stars
9,620
3 Stars
4,255
2 Stars
2,721
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Awesome
on January 10, 2026
Posted by: Coco1717
from Pennsylvania
It was a great experience. Turbo tax makes it easy.
Response from turbotax.intuit.comBy TurboTax Care Team, January 13, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
AMazing
on January 10, 2026
Posted by: Dustin 315
from NY
Great service and easy to use. I use this service every year without any issues.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, January 13, 2026
We genuinely appreciate that you continue to choose TurboTax. Thank you for being such a valued part of our community!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
turbo tax is awesome
on January 10, 2026
Posted by: mizzheather
from fl
the easiest thing Ive done in a long time. unlike this review that is making me type all these extra characters,
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, January 13, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
User-friendly and reliable
on January 10, 2026
Posted by: NormaJean35
from TX
This system is exceptionally user-friendly and remarkably efficient. My experience with it spans over ten years, and its absence would present significant challenges. It has consistently proven to be an invaluable tool. I highly recommend it to anyone seeking reliable and effective. Its longevity in my usage speaks volumes about its quality.
Response from turbotax.intuit.comBy TurboTax Care Team, January 13, 2026
We appreciate the time that you took to share your experience with us! Thank you for choosing TurboTax to be your trusted partner in filing your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Very simple to use
on January 10, 2026
Posted by: Mindy8587
from NC
Very easy to use and very helpful customer service agents
Response from turbotax.intuit.comBy TurboTax Care Team, January 13, 2026
Thank you for your feedback. We're glad that our team was able to assist you effectively, as it's our goal to provide clear, helpful support every step of the way.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
very efficient
on January 10, 2026
Posted by: Bunnybaby45
from maryland
I love the independence of doing my own taxes with support
Response from turbotax.intuit.comBy TurboTax Care Team, January 13, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Easy and efficient
on January 10, 2026
Posted by: Britt5858
from IL
This is my second year with turbo tax and while I love how easy and efficient it is the prices seem to go up every year. Which I guess with the rising cost of everything, that is to be expected. But all in all, I would recommend it to my friends and family or anyone for that matter. So aside from the price I would give turbo tax 5 stars. They guide you through the process and make it where just about anyone could do their own taxes. I could have done it on my android if I wanted. It's just easier on a computer. Thanks turbo tax, for another good year.
Response from turbotax.intuit.comBy TurboTax Care Team, January 13, 2026
Thanks for your feedback, and for choosing TurboTax to help with filing your taxes! We're pleased to hear that you had a good experience. We understand your concerns about the cost, and want you to know that we're constantly working to ensure our pricing reflects the value and support we aim to deliver.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome
on January 10, 2026
Posted by: Dulli
from Fl
Thank you always for a very easy process you where very helpful
Response from turbotax.intuit.comBy TurboTax Care Team, January 13, 2026
Thank you for continuing to file with TurboTax. Your loyalty means a lot to us, and we're committed to delivering the reliable service you count on.
Written by a customer while visiting turbotax.intuit.com