Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,418 Reviews)
Rating breakdown 87,418 reviews
5 Stars
64,921
4 Stars
9,620
3 Stars
4,255
2 Stars
2,721
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Great
on January 11, 2026
Posted by: AngelHeavenly
from Ohio
Had a great experience. Was able to do it myself with no problems
Pros: I had a baby
Response from turbotax.intuit.comBy TurboTax Care Team, January 13, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is always what I use every year
on January 11, 2026
Posted by: Brenade
from Oregon, OR
Turbotax is always super helpful and has minimal issues ever. There is always suggested options depending what answers you pick, so they always make sure it fits your need.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, January 13, 2026
Thank you for continuing to file with TurboTax. Your loyalty means a lot to us, and we're committed to delivering the reliable service you count on.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
AWSOME
on January 11, 2026
Posted by: I DONT HAVE A NCKNAME
from Syr NY
TURBO TAX IS FAST AND EFFICIENT THNK YOU FOR YOUR SERVICE
Response from turbotax.intuit.comBy TurboTax Care Team, January 13, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax makes it easy
on January 11, 2026
Posted by: Andy6972
from Michigan
Super easy and user friendly, makes filing a whole lot easier.
Response from turbotax.intuit.comBy TurboTax Care Team, January 13, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Amazing (Im just poor)
on January 11, 2026
Posted by: Anony2026
from SC
I don't mind paying for the services but I am broke so less a 90 would have been nicer. But its okay!
Response from turbotax.intuit.comBy TurboTax Care Team, January 13, 2026
Thanks for your feedback, and for choosing TurboTax to help with filing your taxes! We're pleased to hear that you had a good experience. We understand your concerns about the cost, and want you to know that we're constantly working to ensure our pricing reflects the value and support we aim to deliver.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
So smooth!
on January 11, 2026
Posted by: Ddubs03
from TX
Very easy, and straight forward to navigate. It is always a smooth process filing.
Response from turbotax.intuit.comBy TurboTax Care Team, January 13, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awsome
on January 11, 2026
Posted by: Tink1292
from North Carolina
Live Expert, Helpful, Great, Reliable, Fast Helpful
Response from turbotax.intuit.comBy TurboTax Care Team, January 13, 2026
We're so pleased to hear that your experience with our support team was a positive one. Thank you for your kind words and for choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
_
on January 11, 2026
Posted by: ____0
from PA
Turbo tax is efficient for individuals to enter their tax information accurately and conveniently. The website is easy to navigate and the software is user friendly. I appreciated the helpful tips and information that is included when using the "?" hyperlink.
Response from turbotax.intuit.comBy TurboTax Care Team, January 13, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com