Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,418 Reviews)
Rating breakdown 87,418 reviews
5 Stars
64,921
4 Stars
9,620
3 Stars
4,255
2 Stars
2,721
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Easy and reliable
on January 11, 2026
Posted by: Chels B
from Oregon
I have used turbo tax for years. I'm happy with the ease of use and topics information to help guide you through the process. Info is clear and simple to understand. It's great that they provide customer features for questions or issues. So far, accuracy has been spot on and is compatible with my mobile device so I can file anywhere.
Response from turbotax.intuit.comBy Turbo Tax Care Team, Turbo Tax, January 12, 2026
We genuinely appreciate that you continue to choose TurboTax. Thank you for being such a valued part of our community!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Turbo tax not good changes
on January 11, 2026
Posted by: 50556
from NC
More fees to use the same when giving the same service
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great service
on January 11, 2026
Posted by: Jay10Chels
from Oregon
super easy to use. we have been very happy with the service the last 4 years.
Response from turbotax.intuit.comBy Turbo Tax Care Team, Turbo Tax, January 12, 2026
Thank you for continuing to file with TurboTax. Your loyalty means a lot to us, and we're committed to delivering the reliable service you count on.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Use turbo tax every year
on January 11, 2026
Posted by: Anonymous
from New York
It’s so easy to figure out taxes sometimes I need help but other than that it’s easy
Pros: My employment status changed this year
Response from turbotax.intuit.comBy Turbo Tax Care Team, Turbo Tax, January 12, 2026
We appreciate the time that you took to share your experience with us! Thank you for choosing TurboTax to be your trusted partner in filing your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax
on January 11, 2026
Posted by: Nanny 66
from WV
It was good, I always use Turbo Tax and recommend to friends and colleagues
Response from turbotax.intuit.comBy Turbo Tax Care Team, Turbo Tax, January 12, 2026
We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is awesome
on January 11, 2026
Posted by: Deevance
from Texas
I’ve used TurboTax for more than 15 to 20 years. I love them. I just ventured out last year for the first time, but I’m back for good.
Response from turbotax.intuit.comBy Turbo Tax Care Team, Turbo Tax, January 12, 2026
Thank you for continuing to file with TurboTax. Your loyalty means a lot to us, and we're committed to delivering the reliable service you count on.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
great
on January 11, 2026
Posted by: yerppp
from va
great great great great great great great great great great
Response from turbotax.intuit.comBy Turbo Tax Care Team, Turbo Tax, January 12, 2026
Thank you for trusting TurboTax with your filing! Your input means a lot to us, and we're committed to using it to improve your experience.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Horrible company, should avoid at all costs
on January 11, 2026
Posted by: ty345
from Florida
This whole program and company is extremely predatory and will try to take your money at any given opportunity.
Written by a customer while visiting turbotax.intuit.com