Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,440 Reviews)
Rating breakdown 87,440 reviews
5 Stars
64,935
4 Stars
9,625
3 Stars
4,256
2 Stars
2,723
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
2
Overcharged
on April 10, 2026
Posted by: Kwild
from CA
$140 as opposed to free just to add a 1099G from paid family leave? That's overpriced.
Pros: I had a baby
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy, quick, not complicated
on April 10, 2026
Posted by: LNG1
from AZ
Easy to use, quick and simple to use. been using turbo tax for years
Response from turbotax.intuit.comBy TurboTax Care Team, April 10, 2026
We’re so glad our tax expert team could make your tax season a little easier. Providing human expertise when you need it most is exactly what we strive for.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
It Works
on April 10, 2026
Posted by: John15243525324
from California
Didn't like that i had to do it. Glad Turbo Tax made it mostly easy.
Response from turbotax.intuit.comBy TurboTax Care Team, April 11, 2026
We know how much weight is off your shoulders now that your filing is finished. Thank you for letting us help you get there! Your feedback is incredibly helpful as we work to make next year even easier for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbotax Excellence in service
on April 10, 2026
Posted by: MaggyMax
from California
Excellent service over the years!
I highly recommend it.
From being a sole business owner to after COVID back to the workforce.
Thank you Intuit Turbotax!
I highly recommend it.
From being a sole business owner to after COVID back to the workforce.
Thank you Intuit Turbotax!
Response from turbotax.intuit.comBy TurboTax Care Team, April 10, 2026
Thank you for the feedback! We’re constantly refining the platform to ensure it’s simple and easy to navigate, no matter how complex your tax situation might be.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is Awesome sauce!
on April 10, 2026
Posted by: CyntSteven
from MI
I love the support Turbo offers to file my tax 2025.
Response from turbotax.intuit.comBy TurboTax Care Team, April 10, 2026
We know how much weight is off your shoulders now that your filing is finished. Thank you for letting us help you get there! Your feedback is incredibly helpful as we work to make next year even easier for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
I have my main IRA account take out my small irabo
on April 10, 2026
Posted by: Dale662
from MN
The expert helped solve the problem. Thanks very much.
Response from turbotax.intuit.comBy TurboTax Care Team, April 11, 2026
It’s rewarding to hear that experts met your expectations for professional support. Thank you for trusting our tax experts to help you get your taxes done right.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is Awesome
on April 10, 2026
Posted by: Emojipower57
from Pennsylvania
Yes I did need help and was told exactly what to do
Response from turbotax.intuit.comBy TurboTax Care Team, April 10, 2026
It’s great to hear our tax experts could provide the clarity you needed. We take pride in matching you with pros who make the filing process feel manageable and secure.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax
on April 10, 2026
Posted by: Auntie poo
from Florida
Very helpful and easy .Everything went well and the staff was very helpful and compliant.Thanks for another great tax year.
Response from turbotax.intuit.comBy TurboTax Care Team, April 11, 2026
It’s rewarding to hear that experts met your expectations for professional support. Thank you for trusting our tax experts to help you get your taxes done right.
Written by a customer while visiting turbotax.intuit.com