Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,417 Reviews)
Rating breakdown 87,417 reviews
5 Stars
64,920
4 Stars
9,620
3 Stars
4,255
2 Stars
2,721
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
User friendly!
on January 12, 2026
Posted by: SKovar
from California
I've used Turbo Tax/Intuit for years. very easy and user friendly.
Pros: I moved
Response from turbotax.intuit.comBy TurboTax Care Team, January 13, 2026
We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is is convenient and is awesome
on January 12, 2026
Posted by: kwildz
from Minnesota
Very convenient and helps you along the way with tax info and getting tax prepped. Able to to do most of stuff as if someone was right there with ya.
Response from turbotax.intuit.comBy TurboTax Care Team, January 13, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Fee Awareness
on January 12, 2026
Posted by: Halfpint25
from Yuma, Arizona
The program was extremely easy to navigate and the refund is much appreciated. Only HUGE complaint is the final fee for the use of everything. I am a single mote barely making it as it is and the fee of $212 was a huge impact on my little return.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Quick and Efficient
on January 12, 2026
Posted by: KMB102
from Florida
I have used TurboTax for several years and find it quick, efficient, and painless. It takes me less than half an hour to file my taxes electronically, and the cost is neglible.
Response from turbotax.intuit.comBy TurboTax Care Team, January 13, 2026
We love to hear that you trust us with your tax-filing experience. Thank you for letting us be part of your tax journey year after year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax Every Tax Season!
on January 12, 2026
Posted by: Shellsurf
from ID
Super awesome process! So easy. I use it every year!
Response from turbotax.intuit.comBy TurboTax Care Team, January 13, 2026
We appreciate the time that you took to share your experience with us! Thank you for choosing TurboTax to be your trusted partner in filing your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
turbotax is awesome
on January 12, 2026
Posted by: lyla20
from stockton ca
It was quick and easy, it didn't stress me out. Such an easy process.
Response from turbotax.intuit.comBy Turbo Tax Care Team, Turbo Tax, January 14, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is Great
on January 12, 2026
Posted by: MsJ80
from PA
It was fast and easy. I was able to download my W2 and everything was entered in for me.
Response from turbotax.intuit.comBy TurboTax Care Team, January 13, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
It’s alright
on January 12, 2026
Posted by: Lauren390
from TN
Kinda expensive but super easy to do. But I might switch next year if I can find cheaper.
Written by a customer while visiting turbotax.intuit.com