Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,417 Reviews)
Rating breakdown 87,417 reviews
5 Stars
64,920
4 Stars
9,620
3 Stars
4,255
2 Stars
2,721
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
4
It works
on January 12, 2026
Posted by: X2Lung
from Wy
I have been using turbo tax for years. It changes year to year, but it is very easy to use. Never had a problem with it.
Response from turbotax.intuit.comBy TurboTax Care Team, January 14, 2026
We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
2025 Endings
on January 12, 2026
Posted by: 2025 Endings
from California
It’s fine. Easy enough to work with I guess. Little bit pricey
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, January 14, 2026
Thanks for your feedback, and for choosing TurboTax to help with filing your taxes! We're pleased to hear that you had a good experience. We understand your concerns about the cost, and want you to know that we're constantly working to ensure our pricing reflects the value and support we aim to deliver.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is awesome
on January 12, 2026
Posted by: Japanda721
from Michigan
I somehow I somehow managed to do it myself thank you
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, January 14, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Zero out of Five Stars
on January 12, 2026
Posted by: SincerelyYouSuck
from Fl
They were sued for stating it was free to file they still are riddled with charges and no way to file for free but they keep lobbying in congress to keep the IRS from making a filing system 89 dollars for TurboTax to do absolutely nothing not like everyone is hurting right now but predatory practice like turbo tax is not needed in our society i pray for your down fall :)
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
AMAZING SERVICE
on January 12, 2026
Posted by: supe easy
from Taylor Arizona
It is also so easy for me to file my taxes through TurboTax. I LOVE IT
Response from turbotax.intuit.comBy TurboTax Care Team, January 14, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Simple
on January 12, 2026
Posted by: Kris101985
from FL
Turbo Tax is so easy to use and I am confident every year that my return is correct.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, January 14, 2026
We genuinely appreciate that you continue to choose TurboTax. Thank you for being such a valued part of our community!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome
on January 12, 2026
Posted by: McCaskillLady
from Georgia
I love turbo tax, every year! love it love it love
Response from turbotax.intuit.comBy TurboTax Care Team, January 14, 2026
Thank you for continuing to file with TurboTax. Your loyalty means a lot to us, and we're committed to delivering the reliable service you count on.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is simple
on January 12, 2026
Posted by: DCO79
from Utah
It was free and easy to use. What i didn't understand was easily explained thru prompts.
Response from turbotax.intuit.comBy TurboTax Care Team, January 14, 2026
Thank you for sharing your feedback with us! We work hard to keep our costs reasonable while delivering a top-notch experience, and we're thrilled it made a difference for you.
Written by a customer while visiting turbotax.intuit.com