Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,440 Reviews)
Rating breakdown 87,440 reviews
5 Stars
64,935
4 Stars
9,625
3 Stars
4,256
2 Stars
2,723
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
1
TurboTax is evil
on April 10, 2026
Posted by: njabar
from north carolina
TurboTax Lobbies the government to keep us from having a free filing service. you are evil and i hated having to pay
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Sneaky Fee
on April 10, 2026
Posted by: Greg 1985
from NC
I do NOT appreciate TurboTax deciding to sneak in a $129 surprise fee for "TurboTax Online Expert Assist Deluxe 2025."
I clicked a "NO" box multiple time along the way, only to find this fee at the end of my return. TURBOTAX DEVS, GET RID OF THIS AUTO-SELECTION.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
TAXES
on April 10, 2026
Posted by: NO COST NEXT YEAR
from Nashville Tennessee,
WHY DO WE HAVE TO BE CHARGE FOR THIS SERVICE? AND WHY TWICW JUST TO RECIEVE OUR OWN MONEY AND TO DO OUR OWN TAXES??
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Good job
on April 10, 2026
Posted by: Anonymous
from Il
Yay. Good time. It was a easy peasy blast! I do recommend!
Response from turbotax.intuit.comBy TurboTax Care Team, April 12, 2026
We love hearing that the process felt effortless for you. Taxes are complicated enough, so we’ve designed our interface to take the guesswork out of every step.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
good
on April 10, 2026
Posted by: shantil915
from CA
Good job, Nice work, will Recommened, Thank You Turbo.
Response from turbotax.intuit.comBy TurboTax Care Team, April 10, 2026
Thank you for trusting TurboTax this year. We’re already looking into feedback like yours to ensure our service stays as helpful and intuitive as you need it to be.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Simple and easy to use!
on April 10, 2026
Posted by: Orangefrenzy
from Pennsylvania
It was very easy to use and it guides you through every step.
Response from turbotax.intuit.comBy TurboTax Care Team, April 11, 2026
We love hearing that the process felt effortless for you. Taxes are complicated enough, so we’ve designed our interface to take the guesswork out of every step.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax has outstanding agents!
on April 10, 2026
Posted by: grsisco
from Indiana, IN
I am very happy with the experience of working with an agent in your company for the filing year 2025. She spent approximately 2 hours guiding me thru the entry of my tax information on 4/09/26. When we finished my entry of data I felt relieved and was satisfied that for the tremendous guide in completing the Tax Return Documents for 2025. Thank you so much!!!
Response from turbotax.intuit.comBy TurboTax Care Team, April 12, 2026
It’s rewarding to hear that experts met your expectations for professional support. Thank you for trusting our tax experts to help you get your taxes done right.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
TurboTax is simplistic and easy to use!
on April 10, 2026
Posted by: Thorts
from Massachusetts, MA
Easy to use and understand, especially for retirees with simple returns.
Response from turbotax.intuit.comBy TurboTax Care Team, April 11, 2026
We know how much weight is off your shoulders now that your filing is finished. Thank you for letting us help you get there! Your feedback is incredibly helpful as we work to make next year even easier for you.
Written by a customer while visiting turbotax.intuit.com