Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,416 Reviews)
Rating breakdown 87,416 reviews
5 Stars
64,919
4 Stars
9,620
3 Stars
4,255
2 Stars
2,721
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
4
Good taxes
on January 13, 2026
Posted by: Rdox
from Florida fl
Very quick and accurate while not free good enough
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, January 15, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
what even is this
on January 13, 2026
Posted by: no just no
from Maryland
i now have to pay money to do my own taxes. something that i'm legally required to do.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Love it
on January 13, 2026
Posted by: Kells772
from Fl
Easy to navigate through the program, very informative
Response from turbotax.intuit.comBy TurboTax Care Team, January 15, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome!!!
on January 13, 2026
Posted by: LeoEsta
from Connecticut
I love it!!! User friendly and really helpful for first timers like me.
Pros: I moved
Response from turbotax.intuit.comBy TurboTax Care Team, January 15, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Still the easiest way to file
on January 13, 2026
Posted by: Dunn91
from Bloomington, Indiana
It was relatively convenient but more expensive than last year. It didn’t work the first time then I had to go through everything numerous times. Still the easiest way to file.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
They make it easy every single time
on January 13, 2026
Posted by: Whit1770
from South Carolina
Very sufficient, great guidance, being able to submit before an not worry about anything.
Response from turbotax.intuit.comBy TurboTax Care Team, January 15, 2026
Thanks for choosing TurboTax! We truly value your feedback and will use it to help make our service even better for you and others.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
It's Turbo
on January 13, 2026
Posted by: DeanNikki
from TN
They helped me figure everything out with having some of the information I needed to file
Pros: My employment status changed this year, I moved
Response from turbotax.intuit.comBy TurboTax Care Team, January 15, 2026
We're happy to hear that your interaction with our customer service team met your expectations. Your satisfaction is important to us, and we appreciate your trust in TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
quick and simple
on January 13, 2026
Posted by: Gorilla74
from South Dakota
It is very streamlined and simple very quick I would use and recommend again
Response from turbotax.intuit.comBy TurboTax Care Team, January 15, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com