Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,416 Reviews)
Rating breakdown 87,416 reviews
5 Stars
64,919
4 Stars
9,620
3 Stars
4,255
2 Stars
2,721
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
4
TurborTax makes tax time less stressful!
on January 13, 2026
Posted by: Marie241
from Michigan, MI
This was our first time using TurboTax online, but we have been using the TurboTax software for years and have always been happy with the ease of filing our taxes this way.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy Turbo Tax Care Team, Turbo Tax, January 14, 2026
Thank you for continuing to file with TurboTax. Your loyalty means a lot to us, and we're committed to delivering the reliable service you count on.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is awesome
on January 13, 2026
Posted by: Rowdyman64
from Mississippi
Turbo tax has always been the best way to file taxes, the experts are so helpful.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy Turbo Tax Care Team, Turbo Tax, January 14, 2026
We love to hear that you trust us with your tax-filing experience. Thank you for letting us be part of your tax journey year after year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Very pleased
on January 13, 2026
Posted by: Lulukitty
from Florida
I use turbo tax every year. I’m very pleased with it. Easy to follow.
Response from turbotax.intuit.comBy Turbo Tax Care Team, Turbo Tax, January 14, 2026
We genuinely appreciate that you continue to choose TurboTax. Thank you for being such a valued part of our community!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
very helpful
on January 13, 2026
Posted by: jules505
from new mexico
needed help and i spoke with a very helpful agent. she stayed with me the whole time and was very kind and pleasant. i appreciated that so much!
Response from turbotax.intuit.comBy TurboTax Care Team, January 15, 2026
We're grateful for your feedback, and pleased that your experience with our tax team was a positive one. Thank you for allowing us to assist you during this tax-filing season.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
SECRATARY
on January 13, 2026
Posted by: JEANETTEA
from TEXAS
EASY TO USE , WITHOUT HAVING TO TALK TO ANYONE.. I WILL USE AGAIN
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great program
on January 13, 2026
Posted by: HollyShay
from Texas
Love it! I have used this program for years and it's very user friendly.
Pros: My employment status changed this year, I moved
Response from turbotax.intuit.comBy Turbo Tax Care Team, Turbo Tax, January 14, 2026
Thank you for continuing to file with TurboTax. Your loyalty means a lot to us, and we're committed to delivering the reliable service you count on.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Great
on January 13, 2026
Posted by: Kenzie07777
from CA
Worked great jscnsafjnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnn
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax FTW!
on January 13, 2026
Posted by: Paleterodude
from Lexington, NE
Turbo tax was able to guide me through the new no tax on overtime smoothly
Response from turbotax.intuit.comBy Turbo Tax Care Team, Turbo Tax, January 14, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com