Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,440 Reviews)
Rating breakdown 87,440 reviews
5 Stars
64,935
4 Stars
9,625
3 Stars
4,256
2 Stars
2,723
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
TurboTax is AWESOME!!! 🥳🥳🥳
on April 10, 2026
Posted by:Â Deion123456789
from New Mexico
Excellent guidance from the many hints and added information to help make filing taxes this year easier.
Response from turbotax.intuit.comBy TurboTax Care Team, April 10, 2026
We’re thrilled that our step-by-step guidance made your experience so seamless. Making the filing process quick and easy is exactly what we at TurboTax aim for every season.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Fast
on April 10, 2026
Posted by:Â Anonymous
from HI
It was fast and they reached out to me when I thought I was done, but needed to do 1 or 2 more steps
Response from turbotax.intuit.comBy TurboTax Care Team, April 12, 2026
We’re so glad our tax expert team could make your tax season a little easier. Providing human expertise when you need it most is exactly what we strive for.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Expensive and ANNOYING
on April 10, 2026
Posted by:Â Taxpayer01000001
from Colorado
Besides how expensive it is the thing I hate most about TurboTax software is it if you have to look at something else on your phone while you're doing it to get information for your return it starts you over like six screens previous so you have to do a bunch of extra work because it's too stupid to remember where you left off
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Simple & Easy
on April 10, 2026
Posted by:Â Dez1ulv
from Washington
It was simple and easy to understand. The expert was very straight to the point and answered all the questions I had.
Pros: My employment status changed this year, I moved
Response from turbotax.intuit.comBy TurboTax Care Team, April 10, 2026
It’s great to hear our tax experts could provide the clarity you needed. We take pride in matching you with pros who make the filing process feel manageable and secure.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo tax is easy to use
on April 10, 2026
Posted by:Â Dedham CC
from Virginia VA
looking back turbo tax was easy to use but I did have a problem finding out how to save my work when I had to stop working on the tax return.
Response from turbotax.intuit.comBy TurboTax Care Team, April 12, 2026
We’re glad you chose us, but sorry to hear the process wasn’t as seamless as it should have been. Your insights are being shared with our team so we can fix these friction points for the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to use!
on April 10, 2026
Posted by:Â KC2387
from LA
TurboTax is easy to use and includes lots of helpful information. The system checked over all of the information I entered and offered advice on other areas to check.
Response from turbotax.intuit.comBy TurboTax Care Team, April 10, 2026
It’s great to know you found TurboTax so intuitive. We work hard to keep the interface clear and the questions simple so you can finish your taxes with confidence and speed.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
done
on April 10, 2026
Posted by:Â grwe
from ca
turbo tax came in clutch and was very easy to use.
Response from turbotax.intuit.comBy TurboTax Care Team, April 10, 2026
Our goal is to make filing as smooth as possible, and we’re glad the software helped you breeze through. Thank you for letting us handle the heavy lifting this year!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
It's okay...
on April 10, 2026
Posted by:Â WenCal
from New York
Sometimes explanations provided are not quite clear for a non-tax expert.
Response from turbotax.intuit.comBy TurboTax Care Team, April 10, 2026
We’re glad you chose us, but sorry to hear the process wasn’t as seamless as it should have been. Your insights are being shared with our team so we can fix these friction points for the future.
Written by a customer while visiting turbotax.intuit.com