Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,416 Reviews)
Rating breakdown 87,416 reviews
5 Stars
64,919
4 Stars
9,620
3 Stars
4,255
2 Stars
2,721
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Turbo Tax is so easy!!
on January 13, 2026
Posted by: Jackburton
from Louisiana
It was very easy to do. Does not require a lot of time. Gets easier and easier every year.
Response from turbotax.intuit.comBy TurboTax Care Team, January 14, 2026
We appreciate the time that you took to share your experience with us! Thank you for choosing TurboTax to be your trusted partner in filing your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
simple
on January 13, 2026
Posted by: moosebug
from south carolina
easy and painless as always , use them every year and no issues
Response from turbotax.intuit.comBy TurboTax Care Team, January 14, 2026
We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
turbo tax is really amazing
on January 13, 2026
Posted by: chela0103
from texas
had I known it was this simple I would have filed on my own sooner they make it so easy this is my 3rd year with them.
Response from turbotax.intuit.comBy TurboTax Care Team, January 14, 2026
Thank you for continuing to file with TurboTax. Your loyalty means a lot to us, and we're committed to delivering the reliable service you count on.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbotax is best
on January 13, 2026
Posted by: Natti25
from TX
Very easy procedures and path to completed return. they explain everything and cover every possible tax break.
Response from turbotax.intuit.comBy TurboTax Care Team, January 14, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is great
on January 13, 2026
Posted by: Ps1991
from Nevada
It has always been great using turbo tax since day one.
Response from turbotax.intuit.comBy TurboTax Care Team, January 14, 2026
We genuinely appreciate that you continue to choose TurboTax. Thank you for being such a valued part of our community!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Taxtime
on January 13, 2026
Posted by: Ericad25
from West Virginia
It's always easy to use but if the price keeps going up I'll just have to get my taxes done somewhere else
Response from turbotax.intuit.comBy TurboTax Care Team, January 14, 2026
Thank you for your feedback. We're glad that you had a good experience with TurboTax! We understand that pricing is a concern, and we're always working to ensure that the value of our service exceeds your expectations.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Charged to much
on January 13, 2026
Posted by: Punono
from wisconsin
The amount I was charged was more than I was led to believe. I had no choice but to sign the final papers. Outside of that, it was good.
Response from turbotax.intuit.comBy TurboTax Care Team, January 15, 2026
Thank you for your feedback. We're glad that you had a good experience with TurboTax! We understand that pricing is a concern, and we're always working to ensure that the value of our service exceeds your expectations.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Upselling
on January 13, 2026
Posted by: Username61
from Ut
It's easy to do taxes on Turbo Tax but I feel like Turbo Tax is constantly trying to trick you into paying more. There are quite a few pop-ups asking to upgrade when I don't need to.
Written by a customer while visiting turbotax.intuit.com