Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,416 Reviews)
Rating breakdown 87,416 reviews
5 Stars
64,919
4 Stars
9,620
3 Stars
4,255
2 Stars
2,721
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Easy to do
on January 13, 2026
Posted by: JennyG13
from arizona
very easy and understandable to do, very fast as well
Response from turbotax.intuit.comBy TurboTax Care Team, January 14, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Don't like the cost
on January 13, 2026
Posted by: Codythecat7
from FL
I did not like that I had to pay two different fees.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Excellent assistant
on January 13, 2026
Posted by: Nekrotyc
from Washington, WA
Clear and straight forward. Plan to use again next year.
Response from turbotax.intuit.comBy TurboTax Care Team, January 14, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great
on January 13, 2026
Posted by: Joker1996
from Maryland, MD
Accuracy
Compatibility
Features
Guidance
Interface
Compatibility
Features
Guidance
Interface
Response from turbotax.intuit.comBy TurboTax Care Team, January 14, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
turbo tax is awesome
on January 13, 2026
Posted by: MelsWreathsANDswags
from oklahoma
great experience. easy to file taxes. faster refund
Response from turbotax.intuit.comBy TurboTax Care Team, January 14, 2026
It's great to know your refund was processed promptly. We appreciate your trust in TurboTax and are pleased we could help deliver a fast experience.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Best Tax online service!
on January 13, 2026
Posted by: Kajun4ever
from louisiana
Always simple and easy to use. Walks you through the whole
process step by step.
process step by step.
Response from turbotax.intuit.comBy TurboTax Care Team, January 14, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Long Time Customer
on January 13, 2026
Posted by: Aletha77
from oregon
Been using them for many years and always a pleasent experience, as i get older its really nice to have the ease , Fees are not fun but cheaper than others and worth it .
Response from turbotax.intuit.comBy TurboTax Care Team, January 14, 2026
We appreciate the time that you took to share your experience with us! Thank you for choosing TurboTax to be your trusted partner in filing your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is great
on January 13, 2026
Posted by: Twinkle1291
from pennsylvania
I always use Turbo Tax. It is accurate and have never had an issue with anything.
Response from turbotax.intuit.comBy TurboTax Care Team, January 14, 2026
We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.
Written by a customer while visiting turbotax.intuit.com