Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,440 Reviews)
Rating breakdown 87,440 reviews
5 Stars
64,935
4 Stars
9,625
3 Stars
4,256
2 Stars
2,723
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
3
TurboTax is very helpful
on April 10, 2026
Posted by: Mae1920
from New Mexico
I liked that the program helped with the step by step on what to do and with the ideas to maximize my return.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Not upfront with fees
on April 10, 2026
Posted by: jtm12
from CA
Easy to use as always, NOT upfront with total cost anymore, more things just kept adding on in order to file and receive refund my preferred way. May not use again
Response from turbotax.intuit.comBy TurboTax Care Team, April 12, 2026
Thank you for trusting TurboTax with your taxes again. We hear your concerns regarding our fees and appreciate the honest input. Thanks for your continued support with TurboTax for online filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
turbo tax is awsome
on April 10, 2026
Posted by: tilly77
from 5552 Bentgrass Dr, unit 203
I had a plesent experience. It was very helpful. Thank you for making it easy.
Pros: I moved
Response from turbotax.intuit.comBy TurboTax Care Team, April 12, 2026
Our goal is to make filing as smooth as possible, and we’re glad the software helped you breeze through. Thank you for letting us handle the heavy lifting this year!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is so easy to use!
on April 10, 2026
Posted by: Maragarita
from Florida
Easy to use! And a cheaper option! I highly recommend!
Response from turbotax.intuit.comBy TurboTax Care Team, April 11, 2026
We love hearing that the process felt effortless for you. Taxes are complicated enough, so we’ve designed our interface to take the guesswork out of every step.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
good
on April 10, 2026
Posted by: naomi3757569
from Michigan
good experience first time filing taxes by myself and wasnt too complicated
Response from turbotax.intuit.comBy TurboTax Care Team, April 10, 2026
We appreciate you choosing TurboTax over other options. Your confidence in our platform means a lot, and we’re here to deliver the experience you expect.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Turbo tax fees !
on April 10, 2026
Posted by: RAGNAR1201
from Virginia
Very confusing a why a 79.00 dollar fee? Since when ?
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
awesome job
on April 10, 2026
Posted by: jesus101101
from Texas
super easy, helpful and backed up by TurboTax if any problems occur
Response from turbotax.intuit.comBy TurboTax Care Team, April 10, 2026
We love hearing that the process felt effortless for you. Taxes are complicated enough, so we’ve designed our interface to take the guesswork out of every step.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Fees add up
on April 10, 2026
Posted by: PYDCWES265
from FL
Hit me with $79 fee to add Schedule B. No refund as retirees.
Written by a customer while visiting turbotax.intuit.com