Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,416 Reviews)
Rating breakdown 87,416 reviews
5 Stars
64,919
4 Stars
9,620
3 Stars
4,255
2 Stars
2,721
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Turbo Tax made it easy and better!
on January 14, 2026
Posted by: JanaInTexas
from Texas, TX
This was very user friendly and easy to find new tax breaks that I didn't know I had! Highly recommend!
Response from turbotax.intuit.comBy TurboTax Care Team, January 15, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax worked well
on January 14, 2026
Posted by: LisaWinner
from Texas
It was as expected and wear pleased with the refund
Response from turbotax.intuit.comBy TurboTax Care Team, January 15, 2026
It's great to know that you were satisfied with your refund amount. We appreciate your trust in TurboTax, and look forward to assisting you again in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
okay
on January 14, 2026
Posted by: YV65
from IN
N/A its okay to use turbo tax little bit more help
Response from turbotax.intuit.comBy TurboTax Care Team, January 15, 2026
Thank you for taking the time to share your review with us. We're sorry to hear parts of your experience didn't meet expectations, and we appreciate your honest feedback, as it helps us to improve for next time.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is helpful for doing taxes yourself
on January 14, 2026
Posted by: BAke316352745
from Ohio
It was very helpful for someone who wants to do their taxes themselves.
Response from turbotax.intuit.comBy TurboTax Care Team, January 15, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbotax is awesome
on January 14, 2026
Posted by: Chrissyd1983
from Pennsylvania
Turbotax is awesome. Guidance was easy to follow and I was done in 30 minutes
Response from turbotax.intuit.comBy TurboTax Care Team, January 15, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
turbo tax is awsome!
on January 14, 2026
Posted by: Anonymous
from Louisiana
It's great, and it's easy to use. Really made doing it yourself simple. Thank You Turbo Tax Everyone.
Response from turbotax.intuit.comBy TurboTax Care Team, January 15, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
very good
on January 14, 2026
Posted by: momokkkk
from MI,
simple and easy to follow affordable. ..............
Response from turbotax.intuit.comBy TurboTax Care Team, January 15, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is awesome
on January 14, 2026
Posted by: Anonymous
from georgia
TurboTax is a miracle! It has helped me with my taxes for the last 5 years and has worked wonders!
Pros: I had a baby
Response from turbotax.intuit.comBy TurboTax Care Team, January 15, 2026
We appreciate the time that you took to share your experience with us! Thank you for choosing TurboTax to be your trusted partner in filing your taxes.
Written by a customer while visiting turbotax.intuit.com