Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,512 Reviews)
Rating breakdown 87,512 reviews
5 Stars
64,986
4 Stars
9,635
3 Stars
4,262
2 Stars
2,725
1 Star
5,904
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Excellent Guidance Tool For Paying Your Taxes
on January 15, 2026
Posted by: Gheeli1
from Portland, OR
This was very time consuming but a great experience!
Pros: My employment status changed this year, I moved, I had a baby
Response from turbotax.intuit.comBy TurboTax Care Team, January 16, 2026
Thanks for choosing TurboTax! We truly value your feedback and will use it to help make our service even better for you and others.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Fast and easy
on January 15, 2026
Posted by: Abradley123
from Texas
Easy and quick. It literally took less than 45 minutes to have my taxes filed with ease. I highly recommend this
Pros: My employment status changed this year, I moved
Response from turbotax.intuit.comBy TurboTax Care Team, January 22, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great Product, have used for years.
on January 15, 2026
Posted by: MarieHa
from Michigan, MI
Easy to navigate -good information when you ask questions, always clear.
Response from turbotax.intuit.comBy TurboTax Care Team, January 22, 2026
Thank you for continuing to file with TurboTax. Your loyalty means a lot to us, and we're committed to delivering the reliable service you count on.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Last time I ever use turbotax
on January 15, 2026
Posted by: Disgustipated
from Nevada
Not free anymore, now they want to nickel and dime you for everything. Guess they didn't make enough money selling our info last year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Nice
on January 15, 2026
Posted by: Terrilynn68
from Tx
It was easy to follow and you get done and shower, disappointed they didn’t have a refund advance this year
Response from turbotax.intuit.comBy TurboTax Care Team, January 22, 2026
Thank you for taking the time to share your review with us. We're sorry to hear parts of your experience didn't meet expectations, and we appreciate your honest feedback, as it helps us to improve for next time.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax
on January 15, 2026
Posted by: Ls1268
from 528 Echo Avenue
Fees are ridiculous.................................
Response from turbotax.intuit.comBy TurboTax Care Team, January 22, 2026
Thank you for your feedback. We're glad that you had a good experience with TurboTax! We understand that pricing is a concern, and we're always working to ensure that the value of our service exceeds your expectations.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
10 out of 10
on January 15, 2026
Posted by: Panson1974
from Washington State
This is my second year filing, and it's easy, no lines, no headaches. Love it!!!
Response from turbotax.intuit.comBy TurboTax Care Team, January 22, 2026
We genuinely appreciate that you continue to choose TurboTax. Thank you for being such a valued part of our community!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is THEE one!
on January 15, 2026
Posted by: Jazzy Bear
from North Dakota
Turbo Tax is so easy to use! This is my third year and I enjoy saving money from companies that charge so much just to do the same work!
Response from turbotax.intuit.comBy TurboTax Care Team, January 22, 2026
We appreciate the time that you took to share your experience with us! Thank you for choosing TurboTax to be your trusted partner in filing your taxes.
Written by a customer while visiting turbotax.intuit.com