Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,440 Reviews)
Rating breakdown 87,440 reviews
5 Stars
64,935
4 Stars
9,625
3 Stars
4,256
2 Stars
2,723
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Fast and easy to navigate
on April 10, 2026
Posted by: Monty113
from Texas
I've used TurboTax for about 8 years and I've always enjoyed the experience and interface.
Response from turbotax.intuit.comBy TurboTax Care Team, April 10, 2026
Having you with us year after year is something we never take for granted. Thank you for making TurboTax your consistent choice for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Never again
on April 10, 2026
Posted by: Sid_Adri
from Tulsa,OK
Hidden fees and tricked me into getting the deluxe package when I just wanted the free package.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
AWSOME
on April 10, 2026
Posted by: RAMESH 58
from CA
IT HAS BEEN GREAT TO WORK WITH TURBO TAX. HAD NEW EXPERIENCE ANDTHE CHANGES THIS YEAR. I LIKED PREVIOUS YEAR VERSIONS EASIER TO WORK WITH
Response from turbotax.intuit.comBy TurboTax Care Team, April 10, 2026
Thanks for the review! We’re committed to evolving based on what our customers actually want. We can’t wait to show you the improvements we’re making for your next year's filing experience.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax Bueno!
on April 10, 2026
Posted by: Trout Master
from TX
Easy, convenient, helpful. Like the chat for quick answers.
Response from turbotax.intuit.comBy TurboTax Care Team, April 10, 2026
It’s great to know you found TurboTax so intuitive. We work hard to keep the interface clear and the questions simple so you can finish your taxes with confidence and speed.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
turbo Tax has become difficult and cumbersome
on April 10, 2026
Posted by: Dan Sr
from Florida
I've been using Turbo Tax for many years, but I believe that this will be the last time!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax rep. Was Awesome, thanks Tiowana!
on April 10, 2026
Posted by: RachelN84
from TN
The final TurboTax representative I spoke with stuck with me and got my issue resolved. Thank you, Tiowana,you’re awesome!
Response from turbotax.intuit.comBy TurboTax Care Team, April 12, 2026
It’s rewarding to hear that experts met your expectations for professional support. Thank you for trusting our tax experts to help you get your taxes done right.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome
on April 10, 2026
Posted by: Madmag1130
from Ohio
It would answer my questions with the help button.
Response from turbotax.intuit.comBy TurboTax Care Team, April 11, 2026
Thank you for the feedback! We’re constantly refining the platform to ensure it’s simple and easy to navigate, no matter how complex your tax situation might be.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Tubro Tax is great!
on April 10, 2026
Posted by: Gotbooks
from Arkansas
This was an easy, but long process. I think it's because it was the first time.
Response from turbotax.intuit.comBy TurboTax Care Team, April 11, 2026
We love hearing that the process felt effortless for you. Taxes are complicated enough, so we’ve designed our interface to take the guesswork out of every step.
Written by a customer while visiting turbotax.intuit.com