Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,416 Reviews)
Rating breakdown 87,416 reviews
5 Stars
64,919
4 Stars
9,620
3 Stars
4,255
2 Stars
2,721
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Turbo Tax is amazing!
on January 14, 2026
Posted by: Brandy809
from North Carolina
I've been using Turbo Tax for years, and I'm grateful for how easy it is to use and how helpful the extra info can be. It's super simple to use! I love that my W-2's can be imported.
Response from turbotax.intuit.comBy TurboTax Care Team, January 15, 2026
We genuinely appreciate that you continue to choose TurboTax. Thank you for being such a valued part of our community!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
turbotax rocks
on January 14, 2026
Posted by: dokterevol111
from Georgia
easy as always. very not hard. this review is probably the most frustrating thing I have had to deal with
Response from turbotax.intuit.comBy TurboTax Care Team, January 16, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy
on January 14, 2026
Posted by: MB62583
from CA
Easy and thanks for the help and filing online for me
Response from turbotax.intuit.comBy TurboTax Care Team, January 15, 2026
It's great to know our tax experts were able to support you through the tax-filing process this year! Thank you for trusting TurboTax with your filing experience.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
GOOD AS ALWAYS
on January 14, 2026
Posted by: WT1952
from 36750 Audrey rd
good as always quick and painless. will use next year
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, January 16, 2026
We love to hear that you trust us with your tax-filing experience. Thank you for letting us be part of your tax journey year after year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
AWSOME
on January 14, 2026
Posted by: SAM1994
from EVANSVILLE IN
IT WAS EASY AND I DIDN'T GET MAD THIS TIME AROUND THANK YOU
Response from turbotax.intuit.comBy TurboTax Care Team, January 15, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
ehh its alright
on January 14, 2026
Posted by: kch101
from Texas
had to use a paid version of turbo tax because I have student loans, its ridiculous. and they charged me an additional $40 for it to come out of my refund.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
awsome
on January 14, 2026
Posted by: shantilg
from tampa fl
i love using yall good work will be using you again
Response from turbotax.intuit.comBy TurboTax Care Team, January 15, 2026
Thanks for choosing TurboTax! We truly value your feedback and will use it to help make our service even better for you and others.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Trickery
on January 14, 2026
Posted by: TravDenn
from AZ
I tried to sign up for the free filing but I had to pay. It was trickery.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, January 16, 2026
Thanks for your feedback, and for choosing TurboTax to help with filing your taxes! We're pleased to hear that you had a good experience. We understand your concerns about the cost, and want you to know that we're constantly working to ensure our pricing reflects the value and support we aim to deliver.
Written by a customer while visiting turbotax.intuit.com