Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,415 Reviews)
Rating breakdown 87,415 reviews
5 Stars
64,918
4 Stars
9,620
3 Stars
4,255
2 Stars
2,721
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Turbo Tax is THE BEST
on January 14, 2026
Posted by: jm29759
from Georgia
’ve been using TurboTax, and I have to say — I love it! From start to finish, the platform makes filing taxes simple, intuitive, and stress-free. The step-by-step guidance ensures you don’t miss any deductions or credits, even tricky ones like Head of Household status, education credits, or dependent care expenses.
I particularly appreciate how it handles exceptions, like not having a 1098-T, and still helps you claim your full credits without errors. The interface is clean, easy to navigate, and even complex tax situations feel manageable.
TurboTax also does a great job of double-checking your entries and flagging potential mistakes before submission, which gives me confidence that my return is accurate and IRS-compliant.
Overall, it’s fast, reliable, and user-friendly, and I’d recommend it to anyone who wants to maximize their refund while avoiding the headache of traditional tax forms.
Response from turbotax.intuit.comBy TurboTax Care Team, January 22, 2026
We appreciate the time that you took to share your experience with us! Thank you for choosing TurboTax to be your trusted partner in filing your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo is starting to get expensive.
on January 14, 2026
Posted by: Kobekobe
from OH
convenient and fast and straight forward, besides the yearly increase in fees this is an overall great product.
Response from turbotax.intuit.comBy TurboTax Care Team, January 22, 2026
Thanks for your feedback, and for choosing TurboTax to help with filing your taxes! We're pleased to hear that you had a good experience. We understand your concerns about the cost, and want you to know that we're constantly working to ensure our pricing reflects the value and support we aim to deliver.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Overpriced
on January 14, 2026
Posted by: kitkatburr
from Utah
Paid almost 100 bucks just to file my returns that got me 0 back.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
too expensive
on January 14, 2026
Posted by: season 2025
from iowa
this app is too pricey i wont use it again i file by mail next year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Very good on explaining
on January 14, 2026
Posted by: Karl 13
from Oklahoma City
The instructions was perfect I love how they walk you through it.
Response from turbotax.intuit.comBy TurboTax Care Team, January 19, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is awesome
on January 14, 2026
Posted by: Bunnybee07
from New York
I was very impressed with the navigation process it was easy to follow and understand I am a satisfied customer.
Response from turbotax.intuit.comBy TurboTax Care Team, January 19, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Quick and easy
on January 14, 2026
Posted by: Tyfast33
from Oklahoma City
Great service. Quick and easy and painless. I recommend this service to everyone
Response from turbotax.intuit.comBy TurboTax Care Team, January 19, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo is the only way to go
on January 14, 2026
Posted by: Rescue Chief 9033
from Pennsylvania
very easy and user friendly all around. this is truly as easy as it gets
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, January 19, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com