Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,415 Reviews)
Rating breakdown 87,415 reviews
5 Stars
64,918
4 Stars
9,620
3 Stars
4,255
2 Stars
2,721
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Thanks, I will always be with you.
on January 15, 2026
Posted by: Nicka20019
from Mi
Hey, got through it. overtime premium was hard to figure out. Maybe because it was new. thanks though.
Response from turbotax.intuit.comBy TurboTax Care Team, January 22, 2026
Thank you for sharing your experience. We take all feedback seriously and will use your insights to continue refining our service.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Every Year Same Dumb Questions About State Tax
on January 15, 2026
Posted by: Faithfulreturn1
from WA
Please take out the State Tax questions at the beginning. Why does the program keep asking about them, when it does not apply to me?
Response from turbotax.intuit.comBy TurboTax Care Team, January 22, 2026
Thanks for reaching out with your feedback, and we appreciate you taking the time to share your concerns. Your input helps us continue to improve.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is the best
on January 15, 2026
Posted by: Krispy0109
from California
Very user friendly. It was self explanatory and it was easy with a lot of fill ins.
Response from turbotax.intuit.comBy TurboTax Care Team, January 22, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is quick and easy
on January 15, 2026
Posted by: Bamsaaa1
from Tx
I loved how smooth the process is no stress and it’s quick and easy
Response from turbotax.intuit.comBy TurboTax Care Team, January 22, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is great
on January 14, 2026
Posted by: DZKIES
from Texas
Great service fast and friendly tax return fast used for two years
Response from turbotax.intuit.comBy TurboTax Care Team, January 22, 2026
Thank you for continuing to file with TurboTax. Your loyalty means a lot to us, and we're committed to delivering the reliable service you count on.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Should have been free
on January 14, 2026
Posted by: MattM104
from Florida
EASY TO USE BUT LEARNED I COULD HAVE USED THE FREE VERISON
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is the best
on January 14, 2026
Posted by: Maxwell17343
from Tennessee
I love how easy it is to understand and how easy it is to file my taxes
Response from turbotax.intuit.comBy TurboTax Care Team, January 22, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome
on January 14, 2026
Posted by: Brookeg1013
from Michigan
They were great!!!!!! It was quick and easy I’ve used them for at least 5 years now
Pros: I had a baby
Response from turbotax.intuit.comBy TurboTax Care Team, January 22, 2026
We genuinely appreciate that you continue to choose TurboTax. Thank you for being such a valued part of our community!
Written by a customer while visiting turbotax.intuit.com