Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,415 Reviews)
Rating breakdown 87,415 reviews
5 Stars
64,918
4 Stars
9,620
3 Stars
4,255
2 Stars
2,721
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
TurboTax
on January 15, 2026
Posted by: Kaynic
from Maryland
great accuracy and helpful tips on how to do taxes
Response from turbotax.intuit.comBy TurboTax Care Team, January 16, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Sucked
on January 15, 2026
Posted by: Noneya25456668957878
from This one
You charge too much to file. Especially when I first start I select to start FREE and decline any other add ons and then when all is done you Charge $168!!!!! I am not using this site ever again!!!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Okay
on January 15, 2026
Posted by: Hannie14
from Georgia
It would of been five stars but I accidently selected deluxe instead of free and wouldn't let me change it back to free.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, January 16, 2026
Thanks for reaching out with your feedback, and we appreciate you taking the time to share your concerns. Your input helps us continue to improve.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Loyal TurboTax customer!
on January 15, 2026
Posted by: JoeBravo75
from Texas
Super simple this year. Very quick and easy. The instructions are helpful, and the customer service folks are even better!
Response from turbotax.intuit.comBy TurboTax Care Team, January 16, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Life saver for tax season
on January 15, 2026
Posted by: Renetta
from Colorado
I have used them for years and I am horrible with math and technology. They do the hard work for me!
Response from turbotax.intuit.comBy TurboTax Care Team, January 16, 2026
We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
tubotax is so cool and easy
on January 15, 2026
Posted by: beki1
from omaha, nebraska
Ilove using turbo tax - its so convenient, thorough and easy
Response from turbotax.intuit.comBy TurboTax Care Team, January 16, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
It works
on January 15, 2026
Posted by: bolts58
from Wisconsin
it was easy and simple. easy to get to though they charged i was fine with that
Response from turbotax.intuit.comBy TurboTax Care Team, January 16, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is amazing
on January 15, 2026
Posted by: Mica74
from Tennessee Tn
It was quick easy with accuracy and I love how I was able to review and process was quick.
Response from turbotax.intuit.comBy TurboTax Care Team, January 16, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com