Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,415 Reviews)
Rating breakdown 87,415 reviews
5 Stars
64,918
4 Stars
9,620
3 Stars
4,255
2 Stars
2,721
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
TurboTax is awesome!
on January 15, 2026
Posted by: Anonymous
from 5001 SW 20th Street, Apt 3801
Step by step TurboTax is so easy and fast to use! I love it!
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, January 16, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
EASY TO USE
on January 15, 2026
Posted by: MARKBUNZ73
from FLORIDA
it's so fast and easy to use very user friendly, and cheap
Response from turbotax.intuit.comBy TurboTax Care Team, January 16, 2026
Thank you for your feedback! We're glad our fees met your expectations, and we'll keep working to offer the best value possible.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy
on January 15, 2026
Posted by: Lis89lis
from Nevada
The ease of doing my taxes feels like I am a pro, also the added benefit of keeping money in my pocket.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, January 16, 2026
We're thrilled to hear that you were happy with your filing experience! We appreciate the feedback about our fees, and will be sure to share that feedback with our team.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
very easy
on January 15, 2026
Posted by: Jcarter199774
from washington
Turbotax this year was very simple and easy to use. Seems like everything was covered
Response from turbotax.intuit.comBy TurboTax Care Team, January 16, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Not so Awesome.
on January 15, 2026
Posted by: Tarra46
from Virginia
I am so tired of Turbo Tax charging more money once it says its free then you put in your information and then it comes up not free. All because I have HSA on my taxes. I work full time and have health insurance. If I did not have health insurance, then I would get a penalty for not having health insurance. You all should only charge one fee for all taxes not 49.99 deluxe then 39.99 for state taxes and if you want it in 5 days that's another additional fee. This is a ripe off....
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Love TurboTax
on January 15, 2026
Posted by: Boy3mom
from Arkansas
I absolutely love TurboTax. I have been using TurboTax for years! No complaints Must try.
Pros: I had a baby
Response from turbotax.intuit.comBy TurboTax Care Team, January 16, 2026
We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
No stress tax filing
on January 15, 2026
Posted by: Mags view
from New Port Richey FL
Very proficient and easy to understand. Guidance through the process is in tact and professional. Thank you.
Response from turbotax.intuit.comBy TurboTax Care Team, January 16, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
I'm a TurboTax user!
on January 15, 2026
Posted by: KATLOVER1
from Michigan
I use TurboTax every year. Close friends now use Turbo Tax after I showed them how easy it is to use. TurboTax is very user-friendly, fast, accurate, inexpensive, and explains things well with options to either ask for assistance or the FAQ's box regarding specific issues. I always receive my refund earlier than everyone that doesn't use it, and I do love CreditKarma now!
The TurboTax app is very nice and convenient. Again, I feel very confident completing my taxes now and really enjoy the process. I am guided the entire way with easy-to-follow instructions. I usually leave feeling like I've learned something new about tax returns every year. There are many options available such as clearing your data to start over, different tax forms used, several package options, previous taxes saved to your account and pay with return feature which I love.
The TurboTax app is very nice and convenient. Again, I feel very confident completing my taxes now and really enjoy the process. I am guided the entire way with easy-to-follow instructions. I usually leave feeling like I've learned something new about tax returns every year. There are many options available such as clearing your data to start over, different tax forms used, several package options, previous taxes saved to your account and pay with return feature which I love.
Response from turbotax.intuit.comBy TurboTax Care Team, January 16, 2026
Thank you for continuing to file with TurboTax. Your loyalty means a lot to us, and we're committed to delivering the reliable service you count on.
Written by a customer while visiting turbotax.intuit.com