Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,509 Reviews)
Rating breakdown 87,509 reviews
5 Stars
64,983
4 Stars
9,635
3 Stars
4,262
2 Stars
2,725
1 Star
5,904
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Love Turbo tax as always!
on January 15, 2026
Posted by: Nye1118
from sc
Turbo tax is always quick, smooth and affordable. I have been using them for years!
Response from turbotax.intuit.comBy TurboTax Care Team, January 16, 2026
Thank you for continuing to file with TurboTax. Your loyalty means a lot to us, and we're committed to delivering the reliable service you count on.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Reliable
on January 15, 2026
Posted by: Alex3001
from Arkansas
I have been using TurboTax for years and it’s always simple fast and convenient. I am always pleased with my results!
Response from turbotax.intuit.comBy TurboTax Care Team, January 16, 2026
We love to hear that you trust us with your tax-filing experience. Thank you for letting us be part of your tax journey year after year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Once great fall from grace
on January 15, 2026
Posted by: Dswoop
from San Antonio, TX
Filing is easy and fast. That's where it ends. I have been using turbo tax for years and it never brings my information over from last year even though it always says something like "nice next year we'll take care of this for you". They also tend to make it hard for you to get your refund directly deposited into your account without their 'pay $35 and get your refund a little earlier' option. Long story short, I used to love it, next year I will look at other options first.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Never lets me down!
on January 15, 2026
Posted by: FretFrog
from Wisconsin
I have been using Turbo Tax since 2007 and it has never let me down. Take your time an read the help items and you'll get faster every year guaranteed.
Response from turbotax.intuit.comBy TurboTax Care Team, January 16, 2026
We love to hear that you trust us with your tax-filing experience. Thank you for letting us be part of your tax journey year after year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
turbo tax is awesome
on January 15, 2026
Posted by: Friarfreak23
from California
Excellent experience turbo tax is as advertised! Very Gojd!
Response from turbotax.intuit.comBy TurboTax Care Team, January 16, 2026
We appreciate you filing with TurboTax. Your feedback is important to us and will be carefully considered as we work to enhance our services.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Very easy to use!
on January 15, 2026
Posted by: Mack at AK
from alaska
Compatibility
Guidance
easy to use and easy to fie
Guidance
easy to use and easy to fie
Response from turbotax.intuit.comBy TurboTax Care Team, January 24, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome
on January 15, 2026
Posted by: Jimmy8110
from In
Convenience is great , timing is amazing and returns come fast
Response from turbotax.intuit.comBy TurboTax Care Team, January 16, 2026
It's great to know your refund was processed promptly. We appreciate your trust in TurboTax and are pleased we could help deliver a fast experience.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax great experience
on January 15, 2026
Posted by: Tiffinyh
from 10101 Forum Park Dr
Turbo tax was fast easy and helpful to me when I felt nervous about needing the help. It felt more accurate compared to other tax preparations. I liked what it featured.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, January 16, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com