Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,440 Reviews)
Rating breakdown 87,440 reviews
5 Stars
64,935
4 Stars
9,625
3 Stars
4,256
2 Stars
2,723
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Turbo Tax was great
on April 10, 2026
Posted by: Sugarbear69
from texas
this was our first time in a longer time filing ourselves and it went smoothly
Response from turbotax.intuit.comBy TurboTax Care Team, April 11, 2026
Thank you for the feedback! We’re constantly refining the platform to ensure it’s simple and easy to navigate, no matter how complex your tax situation might be.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo is amazing
on April 10, 2026
Posted by: Rachgaeta
from Colorado
You guys saved me from paying the IRS thousands of dollars
Response from turbotax.intuit.comBy TurboTax Care Team, April 12, 2026
We loved reading your feedback! It’s great to hear that we could help make this tax season a rewarding one for you. We look forward to helping you find those same wins next year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
#Turbotax time
on April 10, 2026
Posted by: Mmseals
from VA
Fast and easy filing for Federal and State taxes. Would recommend to anyone who can file their own taxes.
Response from turbotax.intuit.comBy TurboTax Care Team, April 11, 2026
We love hearing that the process felt effortless for you. Taxes are complicated enough, so we’ve designed our interface to take the guesswork out of every step.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
too expensive
on April 10, 2026
Posted by: khatibolfa
from ga
too expensive and not what i expected but sometime you have to do what needs to be done to
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Got scammed just signed up for the free one
on April 10, 2026
Posted by: Murreyrider
from wa
It was easy I even picked the free one, got to the end and they scammed me out of 79$
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
turbo tax is easy
on April 10, 2026
Posted by: Debbie880
from ky
easy to use great quit wonderful helpful ok ok ok ok
Response from turbotax.intuit.comBy TurboTax Care Team, April 12, 2026
Thank you for the feedback! We’re constantly refining the platform to ensure it’s simple and easy to navigate, no matter how complex your tax situation might be.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great Experience
on April 10, 2026
Posted by: Rcouk
from TX
Quick and easy. The prompts were very helpful and the calculation was accurate.
Pros: I moved
Response from turbotax.intuit.comBy TurboTax Care Team, April 11, 2026
Thank you for the feedback! We’re constantly refining the platform to ensure it’s simple and easy to navigate, no matter how complex your tax situation might be.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
TURBO TAX OVERCHARGES, IF YOU HIT THE $40 PAY $79
on April 10, 2026
Posted by: BFROBERTS
from OHIO
i HIT THE $40 AND IT CHARGED ME $84.35 YOU COULD NOT GO BACK AT THT POINT IM AN ELDERLY LADY ON FIXED INCOME AND WAS ONLY GTTING $100 BACK AND YOU CHARGE ME $84 THAT IS REDICULOUS AND UNETHICAL. i WOULD LIKE THE $44 DOLLARS BACK PLEASE
Written by a customer while visiting turbotax.intuit.com