Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,415 Reviews)
Rating breakdown 87,415 reviews
5 Stars
64,918
4 Stars
9,620
3 Stars
4,255
2 Stars
2,721
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Turbo tax is awesome really simple to use
on January 15, 2026
Posted by: AshBash444
from Texas
I did not engage in one of your TurboTax agents.
They filed without help.
They filed without help.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy Turbo Tax Care Team, Turbo Tax, January 15, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome!
on January 15, 2026
Posted by: MIKEY777777777
from MINNESOTA
IT WAS GREAT, VERY HELPFUL, I LOVE IT, AWESOME!!!!
Response from turbotax.intuit.comBy Turbo Tax Care Team, Turbo Tax, January 15, 2026
Thanks for choosing TurboTax! We truly value your feedback and will use it to help make our service even better for you and others.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Made easy
on January 15, 2026
Posted by: Brit96
from Texas
TurboTax was easy to use and easy to understand. It made filing my taxes a breeze. Would definitely recommend this program.
Response from turbotax.intuit.comBy Turbo Tax Care Team, Turbo Tax, January 15, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
i liked the service
on January 15, 2026
Posted by: jbaster
from Fl
when i was doing my final steps i got stuck in the state actual sale tax i think this part would need to be better explain
Response from turbotax.intuit.comBy Turbo Tax Care Team, Turbo Tax, January 15, 2026
Thanks for reaching out with your feedback, and we appreciate you taking the time to share your concerns. Your input helps us continue to improve.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is Awesome!
on January 15, 2026
Posted by: Shelby20261009
from Iowa
Easy and helpful. When I didn't know what something meant, I could click on the question mark and it was explained to me.
Response from turbotax.intuit.comBy Turbo Tax Care Team, Turbo Tax, January 15, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
The only tax service I would use.
on January 15, 2026
Posted by: JimmyGeek
from SC
I have been using TurboTax Online for the last 26 years. Always accurate and without errors. Excellent service and product. I just finished my 2025 taxes and I'm very happy.
Response from turbotax.intuit.comBy Turbo Tax Care Team, Turbo Tax, January 15, 2026
We appreciate the time that you took to share your experience with us! Thank you for choosing TurboTax to be your trusted partner in filing your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Misleading Pricing
on January 15, 2026
Posted by: 1234XXXX
from FL
It was more than frustrating getting to the last page to find out I am getting charged $85 for a simple filing return.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome
on January 15, 2026
Posted by: KPJ1223
from CT
Awesome, it was great and very easy to use and understand
Response from turbotax.intuit.comBy Turbo Tax Care Team, Turbo Tax, January 15, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com