Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,508 Reviews)
Rating breakdown 87,508 reviews
5 Stars
64,982
4 Stars
9,635
3 Stars
4,262
2 Stars
2,725
1 Star
5,904
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
TurboTax is Awesome!
on January 15, 2026
Posted by: tphip92
from Washington
Accurate, simple, user-friendly, helpful advice and tools, great features, easy to use, compatible.
Response from turbotax.intuit.comBy TurboTax Care Team, January 24, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
EASY
on January 15, 2026
Posted by: CRACHEL
from TX
EASY TO USE AND NAVIGATE, QUICK, GREAT FEATURES, VERY COMPATIBLE
Response from turbotax.intuit.comBy TurboTax Care Team, January 24, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
turbo tax is awesome!!!
on January 15, 2026
Posted by: Emerita
from Oklahoma city
I been using turbo tax intuit for 6 years and I'm happy with there product and its amazing I get the help that I need to get my most refund and I would highly recommend them thank you for everything!!!!!
Response from turbotax.intuit.comBy TurboTax Care Team, January 24, 2026
We love to hear that you trust us with your tax-filing experience. Thank you for letting us be part of your tax journey year after year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
NOT free
on January 15, 2026
Posted by: jbsnek
from TX
It is supposed to be free, but we paid $89.00 sooo not free
Response from turbotax.intuit.comBy TurboTax Care Team, January 24, 2026
We really appreciate your positive review and honest feedback. While we're glad our service met your expectations, we understand your concerns about the cost. Your input helps us continue improving and finding ways to offer even more value.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Could be better
on January 15, 2026
Posted by: Kjsm6
from Ohio
Honestly the product works great but i dont understand how i have to pay $130.00 for something my girlfriend can file for free, its like once you pay they dont let you go back to the "free" version
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax for the WIN!!
on January 15, 2026
Posted by: lk1993
from Iowa
I LOVE the guidance and ease of using TurboTax! Every year, I rely on TurboTax to get me my max refund, without having to wait in a line!
Response from turbotax.intuit.comBy TurboTax Care Team, January 24, 2026
We love to hear that you trust us with your tax-filing experience. Thank you for letting us be part of your tax journey year after year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo-tax is awesome!
on January 15, 2026
Posted by: Peahen151
from SC
Easy to use, time-saving. I use it every year, it saves all my info. Love it.
Response from turbotax.intuit.comBy TurboTax Care Team, January 24, 2026
We genuinely appreciate that you continue to choose TurboTax. Thank you for being such a valued part of our community!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Dope
on January 15, 2026
Posted by: Jrtuffguy
from St. Louis, MO
Was fast and efficient helped me wih everything I needed
Response from turbotax.intuit.comBy TurboTax Care Team, January 24, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com