Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,415 Reviews)
Rating breakdown 87,415 reviews
5 Stars
64,918
4 Stars
9,620
3 Stars
4,255
2 Stars
2,721
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
1
overpriced
on January 15, 2026
Posted by: THEBIGRED1
from NC
way too overpriced for such a simple return like mine (only 2 W-2s, wife and mine, standard deduction) $88 (I even selected to downgrade to the free version... denied.) freaking dollars and i do all the work, you just send it for me
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
This software makes me want to die
on January 15, 2026
Posted by: Disheartened Human
from IN
Too many repeat questions, too many ads and upgrade requests, too many requests for presidential campaign fund, unfriendly user interface with extreme difficulty finding specific entry points for hsa and hdhp tripe. (Not a typo). Intuit is TOO GREEDY and preys upon impoverished peoples who are desperate for faster payment. Would give 0 out of 5 stars but the company has rigged the product rating to have at least one star.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax has always made tax season easier
on January 15, 2026
Posted by: TiffanyAnn2017
from North Carolina, NC
Turbo tax makes tax season easy for everyone. We love Turbo tax
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, January 22, 2026
We appreciate the time that you took to share your experience with us! Thank you for choosing TurboTax to be your trusted partner in filing your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great program
on January 15, 2026
Posted by: Momboss4433
from Maryland
Had a good experience for make years with turbo tax
Response from turbotax.intuit.comBy TurboTax Care Team, January 22, 2026
We love to hear that you trust us with your tax-filing experience. Thank you for letting us be part of your tax journey year after year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
The best!
on January 15, 2026
Posted by: Anonymous
from Virginia
I have been using turbo tax for years and I am completely satisfied.
Response from turbotax.intuit.comBy Turbo Tax Care Team, Turbo Tax, January 15, 2026
We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
great
on January 15, 2026
Posted by: Anonymous
from tx
simple and accurate. love how it stores info and auto fills
Pros: I moved
Response from turbotax.intuit.comBy TurboTax Care Team, January 22, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
FEES
on January 15, 2026
Posted by: BRIINA876
from JAMAICA(NON RESIDENT)
THE FEES ARE TOO EXPENSIVE BUT THE EXPERIENCEE IS GOOD ITS EASY TO FILE
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Filing review
on January 15, 2026
Posted by: Asg99
from Maine
Was quick and easy. A little expensive though for the fees
Response from turbotax.intuit.comBy Turbo Tax Care Team, Turbo Tax, January 15, 2026
Thanks for your feedback, and for choosing TurboTax to help with filing your taxes! We're pleased to hear that you had a good experience. We understand your concerns about the cost, and want you to know that we're constantly working to ensure our pricing reflects the value and support we aim to deliver.
Written by a customer while visiting turbotax.intuit.com