Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,507 Reviews)
Rating breakdown 87,507 reviews
5 Stars
64,981
4 Stars
9,635
3 Stars
4,262
2 Stars
2,725
1 Star
5,904
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
4
Easy to use!
on January 15, 2026
Posted by: cgibson87
from florida
Very easy and intuitive to use. Only thing I'm knocking a star off for is that the fees are kinda pricey for what I'm getting back.. Its taking 90 bucks for a 179 dollar return
Response from turbotax.intuit.comBy TurboTax Care Team, January 20, 2026
Thanks for your feedback, and for choosing TurboTax to help with filing your taxes! We're pleased to hear that you had a good experience. We understand your concerns about the cost, and want you to know that we're constantly working to ensure our pricing reflects the value and support we aim to deliver.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
10/10
on January 15, 2026
Posted by: Kita77
from CA
Highly recommend the app to move back and forth accordingly!
Response from turbotax.intuit.comBy TurboTax Care Team, January 20, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
TURBO
on January 15, 2026
Posted by: LIVINGLIFE54
from NC
I LIKE TURBO TAX BUT ALL THE EXTRA FEES IS A BIT CRAZY
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great experience
on January 15, 2026
Posted by: ABolden25
from Maryland
Easy to understand with clarity where needed when I wasn't sure what to do next.
Response from turbotax.intuit.comBy TurboTax Care Team, January 20, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is first time user friendly !
on January 15, 2026
Posted by: Sarahbear27
from pa
I used turbo tax for my first time ever filling for taxes and it was super easy.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, January 20, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax making things easy
on January 15, 2026
Posted by: Jay081
from North Carolina
This is the easiest and only way i have been doing my taxes since i left home and have been doing them on my own. makes everything super simple and easy to understand. I also love how i can use there site from any device. there are always spot on
Pros: I had a baby
Response from turbotax.intuit.comBy TurboTax Care Team, January 20, 2026
We love to hear that you trust us with your tax-filing experience. Thank you for letting us be part of your tax journey year after year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Love it
on January 15, 2026
Posted by: Megan2004
from ohio
Super easy and fast. Love to use this. Definitely recommend
Response from turbotax.intuit.comBy TurboTax Care Team, January 22, 2026
"Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you."
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
was good
on January 15, 2026
Posted by: Redline Red
from Pennsylvania
fast and easy, i always use turbo tax. so quick and easy.
Written by a customer while visiting turbotax.intuit.com