Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,507 Reviews)
Rating breakdown 87,507 reviews
5 Stars
64,981
4 Stars
9,635
3 Stars
4,262
2 Stars
2,725
1 Star
5,904
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
TurboTax is great
on January 15, 2026
Posted by: Badxajs
from New mexico
It has always been awesome. I have done my taxes with them for years.
Response from turbotax.intuit.comBy TurboTax Care Team, January 19, 2026
Thank you for continuing to file with TurboTax. Your loyalty means a lot to us, and we're committed to delivering the reliable service you count on.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is awesome
on January 15, 2026
Posted by: Bunnyredd
from Maryland
Turbo tax is Very helpful and straightforward i look forward to filing every year
Response from turbotax.intuit.comBy TurboTax Care Team, January 19, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easiest filing ever
on January 15, 2026
Posted by: Amyjiam
from Pennsylvania
Easiest filing ever. Will definitely use again.!!!
Response from turbotax.intuit.comBy TurboTax Care Team, January 19, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is awesome
on January 15, 2026
Posted by: Fel1shehs
from Michigan
I liked TurboTax and have always used it for the last 8 years
Response from turbotax.intuit.comBy TurboTax Care Team, January 19, 2026
We appreciate the time that you took to share your experience with us! Thank you for choosing TurboTax to be your trusted partner in filing your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is the way
on January 15, 2026
Posted by: DeltaMatt79
from Alaska
TurboTax is easy to use and if you need it there are plenty of resources
Response from turbotax.intuit.comBy TurboTax Care Team, January 19, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great
on January 15, 2026
Posted by: Child of God77
from 2425 Oakland Ave
Easy and quick, but I was charged for max and I only used basic
Response from turbotax.intuit.comBy TurboTax Care Team, January 19, 2026
Thanks for your feedback, and for choosing TurboTax to help with filing your taxes! We're pleased to hear that you had a good experience. We understand your concerns about the cost, and want you to know that we're constantly working to ensure our pricing reflects the value and support we aim to deliver.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Fast and easy
on January 15, 2026
Posted by: Kanb1
from Illinois
Quick and easy was able to file in under 1 hour thanks
Response from turbotax.intuit.comBy TurboTax Care Team, January 19, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Easy to Use.
on January 15, 2026
Posted by: Tree3912
from FLorida
Very easy to do. But they added an extra cost to do direct deposit. Which I DID NOT like.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, January 19, 2026
We really appreciate your positive review and honest feedback. While we're glad our service met your expectations, we understand your concerns about the cost. Your input helps us continue improving and finding ways to offer even more value.
Written by a customer while visiting turbotax.intuit.com