Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,415 Reviews)
Rating breakdown 87,415 reviews
5 Stars
64,918
4 Stars
9,620
3 Stars
4,255
2 Stars
2,721
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Awesome
on January 15, 2026
Posted by: Jimmy8110
from In
Convenience is great , timing is amazing and returns come fast
Response from turbotax.intuit.comBy TurboTax Care Team, January 16, 2026
It's great to know your refund was processed promptly. We appreciate your trust in TurboTax and are pleased we could help deliver a fast experience.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax great experience
on January 15, 2026
Posted by: Tiffinyh
from 10101 Forum Park Dr
Turbo tax was fast easy and helpful to me when I felt nervous about needing the help. It felt more accurate compared to other tax preparations. I liked what it featured.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, January 16, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TURBO TAX = AWESOMENESS
on January 15, 2026
Posted by: KAL EL 1971
from Ohio
Turbo Tax Online is the BOMB! It's accurate and completely compatible with my employer's documentation. It easily guides you from start to finish & the interface is extremely user-friendly!
Response from turbotax.intuit.comBy TurboTax Care Team, January 16, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
I keep coming back every year
on January 15, 2026
Posted by: AndreaGrifffffffy
from minnesota
it was extremely easy to navigate - but I would love if they could offer a more simplified definition as to what some of the overwhelming legal mumbo jumbo says.
Response from turbotax.intuit.comBy TurboTax Care Team, January 16, 2026
Thank you for taking the time to share your review with us. We're sorry to hear parts of your experience didn't meet expectations, and we appreciate your honest feedback, as it helps us to improve for next time.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
awesome
on January 15, 2026
Posted by: dnspain
from nc
fast and easy would recommend this to everybody for filing taxers
Response from turbotax.intuit.comBy TurboTax Care Team, January 16, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
great
on January 15, 2026
Posted by: JACabrera
from texas
It is easy to do the tax; just follow the steps to the end.
Response from turbotax.intuit.comBy TurboTax Care Team, January 16, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Thanks Turbo Tax
on January 15, 2026
Posted by: ndowd
from Utah
It's always a joy using Turbo Tax-- so quick and painless. They've never steered me wrong.
Response from turbotax.intuit.comBy TurboTax Care Team, January 16, 2026
We love to hear that you trust us with your tax-filing experience. Thank you for letting us be part of your tax journey year after year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is Great!
on January 15, 2026
Posted by: Serious Tax
from NC
TurboTax is a great way to do taxes. The system asks the right questions, and helps me complete my return. Thank you!!!
Response from turbotax.intuit.comBy TurboTax Care Team, January 16, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com