Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,507 Reviews)
Rating breakdown 87,507 reviews
5 Stars
64,981
4 Stars
9,635
3 Stars
4,262
2 Stars
2,725
1 Star
5,904
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Easy, Confident, Secure
on January 15, 2026
Posted by: C0urt94
from Colorado
I have been using TurboTax for 16 years and counting!
Pros: I bought or sold investments
Response from turbotax.intuit.comBy TurboTax Care Team, January 19, 2026
Thank you for continuing to file with TurboTax. Your loyalty means a lot to us, and we're committed to delivering the reliable service you count on.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is awesome
on January 15, 2026
Posted by: Bkawright
from Alabama
TurboTax was very helpful and easy to use! I recommend them
Response from turbotax.intuit.comBy TurboTax Care Team, January 19, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
13 years later, still my go-to tax service!
on January 15, 2026
Posted by: quelynduh
from Maryland
I've been using TurboTax for over a decade and there is no other tax service I'd trust more! Every year, I file with ease, and whenever I run into something I'm unsure of, tax experts are always standing by to assist and answer any questions I have!
Response from turbotax.intuit.comBy TurboTax Care Team, January 19, 2026
We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is Great!
on January 15, 2026
Posted by: AgrahaG
from wa
Excellent, simple and clear to use. Super good!!! Thank you.
Response from turbotax.intuit.comBy TurboTax Care Team, January 19, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Thanks!
on January 15, 2026
Posted by: Calabrian
from Oregon
Simple and easy as always. Interface is great, the features are nice and it's very straightforward
Response from turbotax.intuit.comBy TurboTax Care Team, January 19, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to navigate
on January 15, 2026
Posted by: Tla05
from Texas
It was smooth sailing I had no issues putting my stuff in
Pros: I moved
Response from turbotax.intuit.comBy TurboTax Care Team, January 19, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
I love turbo tax
on January 15, 2026
Posted by: TatyLove
from Maryland
I use them every year and have no problems. Simple me easy
Response from turbotax.intuit.comBy TurboTax Care Team, January 19, 2026
We genuinely appreciate that you continue to choose TurboTax. Thank you for being such a valued part of our community!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Pricing
on January 15, 2026
Posted by: Jay42012
from Ohio
I just think it is ridiculous with all the fees. To have to pay to do it ourselves is crazy. We are taking the time to do it not you. Now thank you for giving us a way to do it you already charge us for that. Why do you need to charge us for our own work?
Pros: My employment status changed this year, I moved, I had a baby
Written by a customer while visiting turbotax.intuit.com