Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,507 Reviews)
Rating breakdown 87,507 reviews
5 Stars
64,981
4 Stars
9,635
3 Stars
4,262
2 Stars
2,725
1 Star
5,904
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Thanks Turbo Tax
on January 16, 2026
Posted by: Haze0729
from Louisiana
Extremely easy to navigate, walks you through the process and offers professional help.
Response from turbotax.intuit.comBy TurboTax Care Team, January 22, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
It was easy
on January 16, 2026
Posted by: MeanSareen
from illinois
It was easy but I am upset about how expensive it is. $163.00!!! My taxes are so simple I really CAN do them myself, I just want them back quicker. I need to get my oven fixed. So I feel like it should be a hundered bucks even, thats it thats all! That would be fair. But 163!? wow.
Response from turbotax.intuit.comBy TurboTax Care Team, January 22, 2026
We really appreciate your positive review and honest feedback. While we're glad our service met your expectations, we understand your concerns about the cost. Your input helps us continue improving and finding ways to offer even more value.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is the best
on January 16, 2026
Posted by: Kellie6060
from IN
TurboTax is the best TurboTax is the best app online there was a lot of guidance it was a breeze I love it
Pros: I moved
Response from turbotax.intuit.comBy TurboTax Care Team, January 22, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Cost too much
on January 16, 2026
Posted by: Hope983
from AL
Not showing all the forums, and the price is too high
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
I liked it.
on January 16, 2026
Posted by: Brandon67
from SC
Fast and easy, saves me time and money on my car insurance.
Response from turbotax.intuit.comBy TurboTax Care Team, January 22, 2026
"We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future."
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax knows the various tax scenarios
on January 16, 2026
Posted by: KenbTX
from Texas
Seems to be very accurate and knows the various tax scenarios
Response from turbotax.intuit.comBy TurboTax Care Team, January 22, 2026
"We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax."
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Pretty good
on January 16, 2026
Posted by: Itchi66
from Wisconsin
It works well every year it gives me a decent tax break
Response from turbotax.intuit.comBy TurboTax Care Team, January 22, 2026
"We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing."
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome
on January 16, 2026
Posted by: ToEasygoing
from Tx
It is easy to maneuver and really user friendly. I would recommend using it
Response from turbotax.intuit.comBy TurboTax Care Team, January 22, 2026
"We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes."
Written by a customer while visiting turbotax.intuit.com