Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,507 Reviews)
Rating breakdown 87,507 reviews
5 Stars
64,981
4 Stars
9,635
3 Stars
4,262
2 Stars
2,725
1 Star
5,904
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
turbo tax is great
on January 16, 2026
Posted by: lawrence md
from Maryland
Easy system to use. I lik the ease of use and the short time it takes to complete
Response from turbotax.intuit.comBy TurboTax Care Team, January 22, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Terrible
on January 16, 2026
Posted by: This site is terrible
from PA
Hidden fees. cost more than the returnerhpsjkfas
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Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo was amazing
on January 16, 2026
Posted by: MK Moore
from MS
Turbo tax was easy and great thank you again !!!!!!!!!
Response from turbotax.intuit.comBy TurboTax Care Team, January 22, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
user friendly and very reliable
on January 16, 2026
Posted by: ReneV924
from Florida
Extremely user friendly and very resourceful with tips available at your fingertips, with each step of process.
Response from turbotax.intuit.comBy TurboTax Care Team, January 22, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
So many added fees and popups
on January 16, 2026
Posted by: TrishDepo
from Pennsylvania
I used to be able to file my taxes for free and now there just seems to be more and more fees and popups to add extras. I used Turbo Tax because it was free, easy and quick. I wish there was a quick, free, easy way to file your own taxes when you have simple filing and don't need to use an accountant. Taxation is theft!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
ok
on January 16, 2026
Posted by: chris89oyoiho
from wv
costs too much now and i dont like the pop up fees i like things more upfront not after im mostly done with the work its a shady way to do things
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Nice
on January 16, 2026
Posted by: Kayla93kdksksms
from Nebraska
Good product! Fast easy accurate hopefully! Yay hurray
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, January 22, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
2025
on January 16, 2026
Posted by: courtT78
from KS
It seems to get easier every year! Information pulling from last years return is too good to be true!
Response from turbotax.intuit.comBy TurboTax Care Team, January 22, 2026
We appreciate the time that you took to share your experience with us! Thank you for choosing TurboTax to be your trusted partner in filing your taxes.
Written by a customer while visiting turbotax.intuit.com